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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
8:30AM - 7:30PM
416 Bergen St, Harrison
Mailbox Centers
“First of all everyone there was really polite and kind, they saved my day.. They helped me with all my needs.. George the manager was great. thank you so much for you kindness”
8:30AM - 6:30PM
386 South St, Newark
Mailbox Centers
“The proximity to my residence and the convenience of this connection between Amazon and UPS greatly simplifies my life and significantly enhances my experience with both companies. I am always well attended to by staff with a humanitarian conscience who understand that they should treat others well. This gives me enormous comfort and leaves me extremely satisfied every time I need to use these services.”
“I want highly COMMEND as well as RECOMMEND this particular UPS store because they have provided EXCEPTIONAL “5 Diamond/5 Star” service beyond compare!!!
The store Manager, Gage Roman and the ENTIRE staff actually assisted us with thwarting a sophisticated criminal enterprise that nearly left my 81 year old father scammed and swindled out of $20,000 dollars!!!
Gage Roman was the epitome of courteous, caring, thoughtful, patient, and professional assistance every step of the way in this process!!! If he can provide this level of service and assistance and compassion with customers in Colorado that he has never met in person then just imagine how much more so that Gage Roman and his ENTIRE staff will take care of your business needs in the greater Clifton New Jersey area!!!
I can sing his praises all day long!!!
This is merely the beginning of well deserved recognition, appreciation and exultations to be showered upon Gage Roman and his truly outstanding leadership at this store and the local community!!!
My deepest and most sincere gratitude and appreciation to Gage Roman and his ENTIRE staff!!!
-Keith Sarntee
Boulder, Colorado”
“Excellent service! There were seven people ahead of me, but the staff was so fast and efficient that I was out within five minutes. I wish I had gotten the name of the female representative who helped me, she was friendly, professional, and absolutely amazing!”
“Love this location. My wife and I frequently bring amazon returns here and they move the line along so quickly, sometimes its out the door, but the staff is super courteous, efficient and knowledgeable in what they do. Always happy and helpful, just a great UPS store. Keep up the great work!”
“They are always so pleasant, respectful, and helpful every time I visit the store. They consistently go above and beyond to assist, and their excellent customer service truly makes a difference!
Awesome staff.”
“The team member who assisted me was extremely kind, professional, and helpful throughout the entire process. They answered all my questions patiently and made everything quick and easy. I truly appreciate the excellent customer service and positive attitude. Thank you for such a great experience!””
8:30AM - 6:30PM
623 Eagle Rock Ave, West Orange
Mailbox Centers
“The Associates at the UPS Store on Eagle Rock Ave. Are polite, courteous, kind, patient and always willing to go above and beyond to help you no matter what the need. I am ver grateful for all they do!!!”
8:30AM - 6:30PM
144 N Beverwyck Rd, Lake Hiawatha
Mailbox Centers
“Excellent customer service! The staff went above and beyond to help me find the perfect box and explained all the best shipping options for my needs. They handled everything with great care and packed my item securely, so it arrived in perfect condition with nothing damaged. The delivery was right on time as promised. The team was friendly, patient, and very knowledgeable. I will definitely be coming back for future shipping needs and highly recommend this location to anyone looking for reliable and professional service!”
8:30AM - 8PM
434 Kearny Ave, Kearny
Mailbox Centers
“Always good experience,dropped off packages in a minute, notarized documents, attendee’s very helpful friendly. Been there more than ten times mostly with Amazon returns. Glad it’s in the neighborhood.”
“this store is very much friendly and very much convenient to give returns. They will help in everything. Kusu is especially very great in helping people. I can give 1000 star rating to this store.”
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“I was able to shred everything I needed for a reasonable price. Thank you so much to the young lady who helped me from the phone call to the in-person interaction. Excellent customer service — I’ll definitely keep coming back to this location!”
“This Store is the best they do everything and they’re so kind they help you print the label if you do not have a printer they fax for you. They do everything and they are so nice helpful pleasant I wouldn’t go anywhere else.”
“Great customer service, always a friendly smile, fast and efficient services. I come here to return packages as well as printing and it’s always a pleasure, we’re very lucky to have them in our neighborhood.”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“Never had an issue with sending packages from this location, and the staff is always helpful and friendly. Have a friend that had issues at the UPS Store by him, so I suggested he try the one I go to, and he had a great experience. They were knowledgeable, and the service he was provided was completed in a timely manner.”
8:30AM - 6:30PM
803 Kenilworth Blvd, Kenilworth
Mailbox Centers
“had a great experience at UPS thanks to Warren. He was friendly, professional, and very helpful throughout my visit. He provided excellent customer service and made the whole process quick and easy. It’s always appreciated when someone takes the time to be patient and welcoming. Thank you, Warren, for your great work!”
“Excellent customer service! The employee who assisted me went above and beyond to help with my shipment and made sure everything was handled correctly. They were patient, knowledgeable, and courteous. It's rare to find service this good, and I truly appreciate the professionalism. I will definitely return to this UPS Store for future needs.”
“I love this UPS Store and have been going to this location since I’ve moved here. The staff is always so helpful friendly especially today when I had 10 boxes to ship. They were eager to assist me and offer a hand truck to make it easier for me to transport to the front to scan. Thank You to everyone who works there!”
8AM - 6:30PM
16 S Ave W, Cranford
Mailbox Centers
“I would like to recognize Jackie and Lorenzo for their outstanding customer service while helping with my 11-month-old daughter’s passport photo. Taking a photo of a baby is not an easy task, but they were incredibly patient, kind, and accommodating throughout the process. They made the experience stress-free and went above and beyond to ensure we got a photo that met the requirements. Their positive attitude and willingness to help were truly appreciated. Thank you, Jackie and Lorenzo, for providing such excellent service!”
8AM - 6:30PM
1056 US-9, Parlin
Mailbox Centers
“Having worked in customer service for years, I have a high standard for excellence—and Brie exceeded it from the moment I walked in. She was incredibly attentive, diligent, and knowledgeable. Her exceptional service is a rare find, and in my opinion, she should be training others to reach her level of professionalism.
Keep rocking, Brie!”
“New to the area and this will be my go to for returns and shipping! The staff is very kind and patient and they’ve been extremely helpful multiple times already and their hours are great!”
7:30AM - 6PM
55 Union Pl, Summit
Mailbox Centers
“I have been a customer for over 40 years. For the last 14 I have had a UPS PMB box for all my mail needs over the years. I will continue using all your services.”
8AM - 6:30PM
2560 US-22, Scotch Plains
Mailbox Centers
“This review is a full 10 stars. I brought in a photo of my mom, who passed away 15 years ago, to have it screen‑printed. The UPS Store followed my direction perfectly and even made an executive decision that improved the design beyond what I imagined. The final print came out fantastic. I’m truly grateful for their care, quality, and timing—they went above and beyond my expectations.”
“Customer service person was very helpful He came to the door to help me with my package because it was heavy explain the best way to ship my package so I was saving the most. I would recommend the store to anyone.”
“They have really turned this place around! It’s like night and day compared to the folks that were running it before. They have been quick, friendly and organized every time we’ve gone in lately (we’ve gone at least several times since the staff changed over :).”
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“I visit this location a lot and realized it deserves a review. Outstanding customer service. I'm sorry I didn't catch his name, but this morning a gent with long hair and a beard took care of a return of a big, heavy box for me. I was prepared but hadn't attached the label, so it could more easily be scanned. He printed my receipt and sent me on my way in less than a minute. Wouldn't let me affix the label or move the box for him or anything. A+ for kindness and service.”