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“I visited this store recently, it was my first time and had no idea what I was doing and I had to make a big printing order. I went to the printing section and Hamal helped me out. He helped me download the app, activate rewards, spend the exact amount I wanted to spend to get access to the coupon. He didn’t just help me he went above and beyond with a smile on his face and cracking jokes. He was patient and kind, even let me feel the different types of paper I could get. Outstanding customer service! I will definitely be coming back to this location. Hamal made everything very smooth and totally enriched my experience shopping at Staples.”
“I had a complicate printing job. I was told how I could lower the price of the final products, shown sample pages of the color outcome before I left, and received notification the next day that the print job was ready. I also was told a way I might set this type of job up from home (online) and save a significant amount of money next time around. Altogether a 5-star experience.”
“Nicest, most helpful, quickest compared to other shipping companies where I have to stand in long cranky lines, carry my own tape and pay to print labels, they do it for you (also clean and spacious just as a bonus). I really wish more companies use FedEx for shipping so returns are more pleasant.”
“I want to take the time to recognize Nia at the South Plainfield location for her outstanding service. Nia first answered my phone call and immediately addressed what I needed. She then followed up promptly and professionally via email, coordinating communication among three parties.
My cargo was picked up at a customs-bonded warehouse the next day for delivery smoothly without any issues. The entire process was streamlined, efficient, and stress-free, saving me time and effort.
I rarely write reviews—especially when everything goes right—but in today’s logistics world, it’s increasingly hard to find a reliable LCL trucking company. Nia truly stood out with her responsiveness and professionalism.
I hope this review encourages Nia to continue her great work and reminds the company’s owner to take pride in running a smaller, well-managed operation that provides reasonable, dependable service. You truly make a difference.
My recent experience with larger freight companies like FedEx Freight and others has been disappointing and frustrating, but this experience restored my confidence that good service still exists. Please keep up your excellent system and continue making normal, quality service available in this industry.”
“Wonderful experience dropping off packages here! The front desk employee nicely told me about the kiosk for prepaid package receipts and checked in on me. I felt taken care of and would return in the future.”
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“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”