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“I recently switched to metro, I appreciated the transparency in your billing and staffs in the store have been incredibly responsive and helpful for my questions.”
“Great employees with extra ordinary customer service. Very polite and helpful. I would recommend everyone to visit once and experience the low cost service and great customer service.... kudos to them!”
“Th staff were super helpful, patient, and didn’t judge me for having 6% battery and 47 unopened text messages from my mom :)
I was looking for a phone for my teen son and Candy was nothing short of AMAZING! She was friendly, professional, and knowledgeable. Candy and the manager, Franky…. DREAM TEAM! Ask for Candy when you visit, she will get you right :)”
“The only Metro that I go to is this one... Reason being that they have one if Thee best employees especially Carlos O. He makes one feel very welcomed and a great guy all in general.. The employees here are better and happier than the rest of the stores out here in trenton ???❤”
“I have mixed reactions with who actually helps you at this Broad Street store. Lillian at this location is the best to deal with. Knowledgeable and intent on getting your issues resolved and she finally did. 2 new phones switched over. Thank you!”
“Frank was AMAZING!! He was very determined to make sure my son walked out of the store with a phone. Great customer service!! Highly recommended this location the employees will go above and beyond to make sure you’re taken care of!”
“Everytime I show up here I receive nothing but excellent customer service especially from Emerson. He has been nothing but extraordinary! Definitely will be returning in the future. If you need anything from a phone store this is the place!”
“Good customer service, I liked how Egliss came before me, a good person and he helps me at every step. I recommend this place and I recommend that you go to egliss.”
“Lowenski and Dilaisy are awesome employees and an asset to boost. They are always very professional and greet me with a smile. It's a pleasure being served by them!”
“I like this place because the person that work there they help on what i need. I like that they not ever talk to me bad they are very respectful. Not like the other place in down at the Hamilton Ave. That one that is next to the licor on the light. They are very rude more that lady's that work there..”
“The 2 young ladies working today were extremely helpful and knowledgeable!!Both professional and cheerful! I love when employees enjoy their job and take pride in what they do!Nice job!”
“EMPLOYEE JAMES IS A WELCOME CHANGE FROM 99.9% OF PEOPLE I HAVE INTERACTIONS WITH AROUND TRENTON, HE IS VERY INFORMATIVE, HELPFUL, ENGAGED AND NOT HAVING HIS FACE BURIED IN A PHONE, RESPECTFUL AND ALWAYS WILLING TO HELP NO MATTER THE SCOPE OF YOUR PROBLEM”
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“Tristan provided superb customer service—professional, patient, and genuinely helpful from start to finish. Chris and Paris were also great to work with and made the whole experience smooth and stress-free. Solid team and excellent service overall. Highly recommend this T-Mobile location.”