“wow is all I can say about my experience at El Encanto Furniture! As soon as I walked into the store I was greeted with an enthusiasm that is rarely seen these days, the customer service is amazing and the employees are very attentive and always ready to serve. Every question i asked was answered professionally and with a quickness i did not expect, I was amazed by the amount of information I received from Yulissa the manager (excellent service btw). In short, my experience was great and I recommend everyone visit this magical store as soon as they can!”
“I’ve been burned by purchasing couches TOO MANY TIMES- from Facebook marketplace, Wayfair, and not willing to pay traditional furniture store prices.
We just moved to Hoboken and came to this place looking for a comfortable sectional couch. We ended up purchasing a HUGE 6 piece modular sectional with free white-glove delivery the NEXT DAY for $1400. It’s from Ashley furniture, showed up to my apartment brand new, in boxes, and was put together in less than an hour. Probably would’ve been over $3000 if purchased directly from Ashley.
They also allowed us to pay credit, which we loved in case we didn’t receive the couch, we could’ve disputed.
I have almost nothing negative to say about this experience, but a few watch-outs:
- We were a little skeptical after leaving because the man said he would call us that night with delivery dates and he didn’t call. He called the next day and was able to deliver it the same day for us which we were really happy about.
- They didn’t offer to remove the boxes from our property. We live in a building where we can leave the boxes in the basement, but if you don’t, I would ask about this.
Overall, an AMAZING place to get furniture for Jersey/ west NYC. He let us browse his inventory on an iPad and all the prices were pretty good. They can order things from many furniture stores and are negotiable on price.”
“We had an amazing experience with Hidengosleep from start to finish. The installation was incredibly fast and seamless, and the whole process felt easy and stress-free. Mike was such a pleasure to work with—he was always quick to respond and incredibly helpful with any questions we had along the way. We couldn’t be happier with the service and would highly recommend them!”