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9:30AM - 8PM
6030 Bergenline Ave, West New York
Mattress Stores
“Very friendly and helpful staff. I was able to get bedroom furniture, mattress, and couch for a great price. I walked into the store past 3 pm and got it delivered and assembled same day. Genuinely confused why others haven’t given 5 stars. Couldn’t possibly have had a better experience.”
“I bought a new dishwasher at this location earlier this week and it was a very pleasant, stress-free experience. Anthony Chance is a great salesman and delivers terrific customer service. Thanks for everything!
Edit: I returned to the store yesterday to buy a new air conditioner, and Anderson was incredibly helpful. I really appreciated his help.”
“Uncle Charles is the best sales person!! he knows his stuff about the products. He is a fun time at Kiki with him in the store love him. He’s the best clone him if you can cause Charles is the man.”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“Andy is my go-to sales person, I only buy my appliances from him specifically. I’ve been going to him for years now. He’s very professional and attentive. He always takes his time to explain and show me different options and helps me choose the best fit for me. He has even come in on his day off to help me in the store. My loyalty to this company is because of Andy’s great customer service. I will always recommend my friends and family to Andy in Jersey City.”
“George McIntyre was awesome! He helped me pick out a new dishwasher and made the whole process really easy. He was friendly, funny, and super knowledgeable.
He took the time to answer all of my questions, made sure I had the correct measurements, and helped me find a dishwasher with all the features I wanted. I never felt pressured, and he made sure I understood everything before making my decision.
Great customer service from start to finish. I’m so excited for my new dishwasher to be delivered! Thanks, George, for making what could have been a stressful purchase so much easier.”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
“Bruce took great care of me from the moment I walked in. He was knowledgeable, professional, and made the entire buying process easy. He took the time to answer all of my questions, explained the different Sony TV options and protection plans, and helped me get the best deal without ever making me feel pressured.”
“Gregory Gayle’s service was spectacular!!! He helped throughout the while purchasing process!!! I would definitely recommend him to anyone who needs assistance!!! Happy customer!!!”
“Great customer service, great prices. Their sales folks really seem motivated to help, not just to make a sale. Their prices are as good as it gets, and the price match guarantee works.”
“Gerson is a gem within this store. He is incredibly knowledgeable, patient, and completely focused on helping me find exactly what I needed without any pressure. Fantastic service! 100% recommend for any service needed”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
10AM - 9PM
396 NJ-3, Clifton
Mattress Stores
“First time shopping for a mattress and everyone was so great! It’s so assuring when someone knows their products and can answer any questions you can possibly have. No pressure and they ensure you find what works for you. Would definitely recommend rather than buying a mattress online and you have no idea what you’re getting. Here you know you’re getting value and amazing customer service and what more could you ask for to get an awesome nights rest!”
“I had such a pleasant and pressure-free experience at this store. Mousa and the rest of the staff were so welcoming, helpful and patient and I feel very confident in my purchase!”
“Nick was amazing from the start. Very informative, patient and hospitable. He is a knowledgeable young man and he took his time . I appreciate amazing customer service and Nick provided that and went above and beyond! Thanks again”
“I rarely leave a review but after my experience with Greg at the City Point location I was moved to express my gratitude. He was professional, courteous and went above and beyond to answer my questions and help me out. Excellent customer service! This person needs a raise.”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
“Jordan was super knowledgable and helpful in helping me select a new mattress. He took time to work with me, was not overly pushy or salesy - I really appreciated it!”
“Ms. Angelica was an absolute pleasure doing business with. She was extremely efficient and very knowledgeable about the mattresses in the showroom. She did not come across as a salesperson just trying to make a sale. She wanted me to be happy and satisfied about my purchase. So if any of my family or friends are in need of a good mattress, I'll tell them to go Mattress Firm and ask for Ms. Angelica. They won't be Disappointed!”
“Great Quality Products ?.
Great Service ?.
My bed took two to three-week or more for delivery ?.
Set up and Review of bed ? and sheets was flexible and flawlessly done. ? ? ? worth the wait. Love ❤️ ? ?”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
“A big company in NYC, you may not expect the most intimate customer service, but at this Mattress Firm, it seems like warm hospitality is a trait encouraged in the entire team.
Elvin, Musarat, and Moe all went above and beyond to make sure I received my mattress in time- as well as the pesky insurance paperwork needed for certain buildings.
Don’t be afraid to come into the store and chat with this staff about your needs.”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
“Peter was incredibly helpful and knowledgeable throughout the entire mattress-buying process. He took the time to understand what I was looking for, answered all my questions, and made the experience easy and stress-free. Thanks to his patience and professionalism, I found the perfect mattress and am very happy with my purchase. Highly recommend working with him!”
“5-Star Google Review for Raym
I recently picked up furniture from the Raymour & Flanigan location at 48-18 Northern Blvd in Long Island City, and I couldn’t be happier with the experience!
The team was extremely professional and helpful. Special thanks to Yuri Akilov, who made the entire process smooth and stress-free. He was knowledgeable, friendly, and went out of his way to ensure everything was handled perfectly.
The pickup instructions were clear, the staff was courteous, and the whole experience was seamless from start to finish. If you’re looking for quality furniture and excellent customer service, this is the place to go!
Highly recommend — 5 stars all the way!
Would definitely shop here again.”
“I had a great experience today thanks to Kyle, my mattress salesperson. He was incredibly sweet, kind, and patient throughout the whole process. He really took the time to understand what I needed and helped me find the perfect mattress. He also made sure I got the best deals available. Truly exceptional service — highly recommend Kyle!”
“Mr. Robert Davis is very personable and a great listener. He helped me to choose the right mattress protector. I’m sorry that I am not in the market for a new mattress because I know Mr. Davis would spend time with me listening to my needs and use his knowledge to help me make an educated choice on the right mattress for me. If you’re in the market for a new mattress go to Mattress Firm on Route 4 West in Paramus and ask for Robert Davis to help you. You will not be disappointed! Thank you.”
10AM - 9PM
88-02 Queens Blvd, Elmhurst
Mattress Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
“Raz was extremely knowledgeable, patient and helpful as I took my time to test out multiple mattresses. Then she helped me figure out 0% financing so it was a great experience all in all!
I am back to edit my review. While the above is true, and the delivery was totally excellent, I was told that for a Black Friday special offer, I was receiving an adjustable base. I had a conversation with Raz about my captain’s bed with drawers that I cannot do without. She clearly told me that the legs of the adjustable base could be removed and the base placed on top of my captains bed. While it’s true that the legs of the base are removable (clearly just for purposes of packaging), the adjusting mechanism is underneath the frame and therefore it cannot be used on top of the captains bed. I am supposed to be getting back the extra $50 I paid to have the base set up during delivery, and could pay several hundreds for another adjustable base that would work, which I won’t do. I am happy with my mattress, but somehow it doesn’t seem right that I was offered a gift that couldn’t work for me.”
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“Went to store to purchase an air conditioner, Marcos was great! He provided us with a great customer service. I highly recommend this store. And ask for Marcos M”