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“Winnie at Tractor Supply is on another level. We went to a bunch of different locations and she was the only one who actually checked for the product instead of guessing. I called in with the chemical name and she didn’t just say yes or no. She actually used her eyes to read the label and confirm what was in the product so we didn’t waste an hour driving for nothing. That alone saved us serious time.
On top of that she brought the product to the front and held it for us and even made sure there were extras. That is real customer service. Not lazy. Not rushed. Not robotic. Just someone who understands the product and cares about helping people.
This Tractor Supply is lucky to have Winnie. If you’re management and reading this give her a raise and then in six months give her another one. Hold onto people like this and your store will always win.”
“Great store and great owner. Very knowledgeable, helpful, and patient with everyone. Thank you for providing pet food and products to the local community, it’s a huge asset ??”
“The whole staff is absolutely amazing and very knowledgeable! About the animals in the store and the foods they carry. They are very helpful and friendly. Best pet store in the area”
“We adopted our new cat Tibbs 2 weeks ago. I had stopped in a couple of times and was just looking for a good match. Young ladies helping to take care of the cats were really great in giving me information on each cat. I was looking at and they really do an amazing job making sure every cat there has some love. Personally, I don’t know how they do it. I have to comment just on some of the other review experiences as I know the cats are all checked out, they have it right on the cage if a cat is hiv or diabetic. Our cat was fixed, had gotten all his vaccines and we received paperwork and a tag. For the amount of animals they take in, they do the best they can. If they know there is an issue with a dog or cat. They do best to tell people upfront. as far as somebody stating the dogs are not walked, that is absolutely not true. They actually have a dog walking team and have videos of it as well.”
“Although I was not able to procure calming meds for my 13 yr old cat due to earthquake stresses, (April 2024) the staff was very knowledgeable to recommend other options.They only carried cbd oil to put on food, she hardly eats when stressed.Only maybe treats!”
“I brought home my girl back in August of 2006 and she was with me from bachelorhood to marriage to a boisterous family of 5 (she was the eldest child). Icewind raised a beautiful healthy girl and I fell in love in the first 5 minutes of my visit there with Anya. She brought endless joy and happiness to my family. Although she left us a few years ago, can't say thank you enough---”
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“The two young ladies who work here were so helpful and kind. They helped me find everything I needed and were so helpful and knowledgeable. Great staff, beautiful and clean location.”