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“I normally don’t do these reviews, but this one is not once, but twice deserved. I’m in NJ working and got a car from Philadelphia airport and needed to extend due to job extensions and now I’m in north jersey and just driving in isn’t a convenience. Corporate budget couldn’t help, other locations hung up, and getting a person on the phone a the Philadelphia airport was impossible.
On a limb and ready to give up, I called this location that had nothing to do with my original booking. Not even a corporate spot.
I’m so happy I did. I was surprised by the first ring pickup and no automation… an actually person, and an amazingly nice and personable one. She helped me and made it painless and I swear I was done in a couple minutes vs the hold time everywhere else. Incredible. I wish I remembered her name.
Fast forward a week later… I need another extension. I call corporate, the airport, etc. no help. Then I remembered the beacon of hope last time. Sure enough, I called and got the same amazing woman that helped me last time. I remembered her, but didn’t expect her to remember me… then she pulled up my name and did. Amazing. She is a self proclaimed “older person” that still holds customer service at a high regard. I travel for work and reach a lot of these hotels and rental agencies, but this one will stick with me forever. She even invited me in for coffee and doughnuts even though I didn’t rent from them.
They can provide a level of service these big corporate locations can’t. I can’t recommended them enough, and will forever use them in the future in this area. I look forward to thanking face to face, but for now I hope this review (a serious rarity for me) will suffice. Your locations yet again restored my faith in customer service and maybe even humans in general haha!
Seriously if you’re reading this to make a decision on where to go… you found it. Thank me later.”
“My nephew was in critical condition, and we were unaware of it at the time. We rushed to various hospitals and doctor appointments, and everyone we encountered was incredibly understanding. I truly appreciate their support and wouldn't exchange it for anything. You have no idea how much you helped us during that difficult time. I still have my eye on that truck—I loved it!”
“The professionalism and kindness I experienced at Milellis is hard to come by these days! My battery died on my leased 2024 Acura. Come to find out Acura does not warranty the original battery and quoted me over $500+ for a new one. Frustrated and confused, a friend said to call Milellis. I’m so grateful for the recommendation. Both Steve and Brian were eager to help and got me in right away. They explained what was going on and didn’t make me feel like a moron! They were quick with the work and charged a very fair price! I lease my cars because I don’t trust mechanics. But I can honestly say, I’m rethinking going the leasing route, now that I finally found a shop I can trust! Thanks again!”
“Sam and Rob are great people. Known them for many years now. Been renting from them ever since they started the business with their white Lamborghini huracan. Never fails to impress me”
“Very easy rental process. The 16-passenger van is my favorite although there is no luggage space. We use duffle bags under the seats and small suitcases at least (2) 9x14x21 in the back. Family Road Trips.”
“Jaylen never fails for keeping me and my family and safe and reliable vehicle. His professionalism goes unnoticed so I think it was worth putting for all to see.”
“Professional service. Picked me up and dropped me off on time. Rental car was practically new. The pre-pay gas option was good value. Very happy with the experience.”
“Make this your go to spot for car rentals. The staff is always friendly and they go above and beyond to make sure you are satisfied. Shout out to the awesome staff, including Mark, who is full of energy & provides excellent service, as well as Matt, who is always ready to help, and answer questions. Thank you for always making my car rental experience easy, quick, and a joy!”
7:30AM - 6PM
2136 NJ-27, Edison
Car Rental
“Edison is the absolute best location I’ve done business with. The entire team is extremely good at providing excellent service. What I thought was a major issue they solved in minutes. The manager John is the perfect leader. Thank you again for your help.”
“I have rented vehicles from Enterprise for over 2 decades. The staff at Rahway are awesome, especially Dan. Their vehicles are reliable, and they work hard to accommodate their customers.”
“They ALWAYS do a fantastic job here. I don’t have anyone’s names, but the guys here are very kind, efficient, and helpful. They do a great job ensuring that the rental I use is in good shape, and they patiently accommodate the requests that I occasionally have. Although I only have a brief interaction with the staff, they feel like big brothers because there is a sense of familiarity since I rent from this location so often. It’s just nice to know that they make sure the car is thoroughly clean and safe. If I have any questions about the car, I can always call them, and they can provide me with the answers and assurance that I need.
Keep up the good work everyone!”
“After renting my vehicle I experienced a slow leak in the tire my fourth day of the rental. I was compensated by not filling up the gas tank when I returned the vehicle before my return date. The only reason I didn’t fill the gas tank was I didn’t want the tire to go flat again. Prior to returning the tire was completely flat in my driveway. I contacted the agent and told him I would fill the tire with my air pump at home and then respond the before the air comes back out, to which I did. After returning the vehicle and leaving I kind of felt I could have been compensated by not having to pay for the three days left on my rental. However I am not discouraged and I have been a customer of Enterprise for many years. I will continue to use Enterprise because I am a valued customer and I appreciate any assistance they provided me.”
“Always a great experience!
I’ve been buying my cars from this dealership for years, and they never disappoint. The team is friendly, honest, and always makes the process quick and easy. I’m very happy with my latest purchase and will continue coming back!”
Open 24 hours
100 Walnut Ave #210, Clark
Car Rental
“I've used Enterprise in the past. They don't work on Sundays and no pick up service. I met with Juan from JMJ today (Sunday morning 10:00 AM) he was very helpful and a perfect gentleman and had all the answers to my questions. The car is beautiful!”
“My friends from Boundaries Auto thank you so much, I apreciate the excellents conditions for the service, amability, great stock of cars and something important, good prices, thanks again.?”
“For my sister's wedding, we went all out with a luxury car rental. Shaneice at BluStreet helped us pick an absolute gem that complemented the event perfectly. Elegant, powerful, and just breathtaking!”
“I have rented from Enterprise on multiple occasions and this is my favorite location/branch to rent from by far. Cars are always reliable and fairly priced, staff is always professional - James even called me to follow up to make sure the experience was a good one - much appreciated!”
“I had an amazing experience at the Enterprise in East Orange thanks to Adam! He was incredibly helpful, professional, and efficient. Adam made the entire process seamless and got me in and out quickly without any hassle. His friendly demeanor and willingness to go the extra mile really stood out. If you’re looking for excellent customer service, Adam is the person to ask for. Highly recommend this location”
“I came here to do a carco inspection and initially I was intimidated by the amount of activity happening but the gentleman in the front was highly organized and so personable. He made sure to both be efficient vut also took the time to speak to everyone personally. Honestly, some of the best customer service I’ve seen in a car shop…ever”
“I was amazed at the 5 star customer service I received at Scotch Plains Enterprise earlier today! Not only was the whole rental experience a pleasure, the store manager ordered an Uber -walked me out to the front of the store and waited till I was safely in the car to take me home . I was speechless at the excellent service they provide-amazing Store Manager and staff there! Thank you!!”
7:30AM - 5PM
2419 E Edgar Rd, Linden
Car Rental
“Angel and Fernando are great. Both are extremely helpful and display customer concern and service.I wouldn't hesitate to recommend this Avis location to anyone. They are a credit to Avis as well as helpful and courteous. My sincere thanks for their help and making our rental to Canada effortless.”
“I’ve been renting from this colonia location weekly for over a year now and it’s exceptional! The staff is phenomenal and always willing to help and provide the best customer experience. Safety is their top priority and their selection of vehicles is consistently upgraded. They truly value their customers!”
“Extremely happy with the car (really nice Nissan Altima), the staff (very friendly, courteous, accommodating, and I'm sorry I forgot your name), the location (walking distance from just about anywhere in Metuchen) and the rates (very reasonable), and I'd definitely recommend!
Just a couple of very minor caveats, nothing that would cost them a star:
1. Online reservation process is a little quirky. Pickup time had to be 10 AM or earlier, otherwise nothing was available. There was no problem with me picking up the car later than 10 when I asked, though.
2. You MUST have your own auto insurance with collision coverage, regardless of whether or not you select CDW.
Well-deserved 5-star rating!”
“1# GREAT CUSTOMER SERVICE
2#EXTREMLY HELPFUL & HONEST
3# VERY FRIENDLY ENVIRONMENT
4#EASY NO HASSLE PROCESS
5# PRICING AMAZING
6# I RECOMMED THIS LOCATION !!!
FIVE STARS ⭐️⭐️⭐️⭐️⭐️
RD.”
“recently rented a car from the Union, New Jersey Enterprise branch on Morris Avenue, and I must say, the experience was seamless and outstanding. Austin Williams provided exceptional service that truly stood out. His attention to detail, professionalism, and genuine care for customers made the entire process smooth and enjoyable.
From the moment I walked in, he ensured that everything was handled efficiently, leaving no room for confusion or stress. It's employees like Austin, who go above and beyond, that make businesses thrive and foster strong customer relationships. I was impressed by how he listened to my needs, provided the perfect solution, and made the entire experience memorable.
I am grateful for such excellent service and will definitely return to this branch in the future, thanks to Austin and the team. Kudos to Enterprise for hiring such outstanding individuals!”
“Daniel Okai and his team are fantastic! I arrived today to pick up my rental that was arranged by my insurance agent but the agent hadn't entered it correctly. In an attempt to correct the situation , Daniel even got on the phone with my agent to help them re-enter the reservation - all while juggling the phones, other customers, and questions from his coworkers with kindness and a smile. This is exactly the type of person you want running your team and interacting with customers. Well done!”
“I have used this location several times now and have had a great experience each time. The staff is pleasant and easily explained the process. Cars were always in good shape and clean. If I've needed to extend a rental last minute they've been VERY accommodating. Highly recommend.”
“Enterprise never fails to accommodate me. The customer service was outstanding and the process went very smoothly. I'd like to thank Anthony, Mike, and Vik for making this experience truly great.”
“Dealing with Jordan in the Summit location of Enterprise was an exceptionally great experience! He is knowledgeable, courteous, kind and patient. I highly recommend his services!”
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“The absolute best car rental service and I have used many for both business and personal travel. Dom and Cindy go out of their way to have the vehicles ready, CLEANED (Dom was fanatical about cleaning my rental of all visible pollen, disinfecting the interior, etc), and safe for use ahead of pickup. The check in and out process is extremely efficient, demonstrating their understanding that their customers have someplace to be. Highly recommend above all others! Looking forward to my future rentals!”