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“I had a great experience at Hertz, and I want to especially recognize Chike for his exceptional help.
Even though I reached out to him after his working hours had already ended, he did not hesitate to assist me. Instead of turning me away, he chose to stay and support me, taking his time to carefully listen to my issue and make sure everything was resolved properly.
What impressed me most was his kindness and dedication. While helping me, he even received a call from his mother who was waiting for him with plans already made. Still, he politely explained that he was helping a customer and continued to assist me until everything was fully taken care of.
Only after finishing my issue did he leave the workplace.
His professionalism, patience, and genuine care left a very strong impression on me. It is rare to see someone not only good at their job, but also truly committed to helping people with heart and integrity.
I sincerely hope his effort and attitude are recognized, because employees like him truly represent the best of customer service and deserve to go far in their careers.”
“All employees were fabulous to deal with. Luis was the rep who helped us at the rental desk and he was beyond wonderful! Our car was clean and a joy to drive. Drop off was seamless. Thank you!”
“I have never even been a customer of Clairmont Auto Body but I live close by and my car battery died and Mitch was kind enough to leave the premises and walk to my car, in the rain, and diagnosed my electrical issues. He even came back later with his personal battery charger just to confirm the shops battery charger's readings. I can not say enough nice things about him or Clairmont Auto Body.”
6AM - 11:30PM
408 Carnegie Ave, Newark
Car Rental
“I had an excellent experience with ACE Rental Car. Shaun assisted me, and he was amazing, professional, friendly, and very helpful throughout the entire process. The service was fast and smooth. I highly recommend this location!”
“I was greeted by Dior and he help me locate my vehicle, I had to come back two hours later to pick up 3 more family members and was told they only had carry on bags.. Joke was on me my sister had the biggest bags ever so we went back and was greeted by Mr Dior and Eric and this time Mr Eric saw the issue and upgraded me to a more comfortable and spacious suv. Again thanks guys you'll really made our trip something to remember.”
8AM - 5PM
40 Claremont Ave, Montclair
Car Rental
“I enjoy my experience every time I rent from this location. Frankie is a gem. She is always able to handle my rental with ease, even when assisting several customers at one time. She is always pleasant and reviews the rental cost and makes sure all questions are answered to my satisfaction. The pick up and returns are very smooth. This is the only location that I use.”
“The only complaint I have is that I have only found out about this location recently. This is my second time renting from this establishment and everything has been amazing. The owners great and very efficient. They take pride in their work and make sure all the vehicles they offer are well taken care of and well-maintained. The vehicle that I ended up getting needed to be cleaned and they took their time to make sure it was just perfect . I will definitely try to continue to rent all of my vehicles from them.”
Open 24 hours
132 Carson Road, Terminal A, Newark
Car Rental
“super easy rental company to use. quick and clear when booking online. tami helped us at arrival time and had us in the rental car less than 10 minutes. super friendly workers and clean cars”
“Rahway Enterprise 10/10. I believe names are Brennan and Dan, professional and excellent. Opened the door 20 minutes prior to store opening time to accommodate my early arrival instead of letting me stand out in the cold. I was in a rush to go to a weekend trip, and they gave me free upgrade and got me on the road by 9AM the time they are supposed to open. No hidden charges, no scam, no BS, just did what they said they would do and at a high level.”
“Missy from East Hanover branch is amazing!!! I wish everyone were so helpful and kind. She went above and beyond to ensure we had a 3 row vehicle on the day of the pick up.”
“Make this your go to spot for car rentals. The staff is always friendly and they go above and beyond to make sure you are satisfied. Shout out to the awesome staff, including Mark, who is full of energy & provides excellent service, as well as Matt, who is always ready to help, and answer questions. Thank you for always making my car rental experience easy, quick, and a joy!”
“The whole rental process was smooth and effortless. All the paperwork was sent ahead of time via email and there was no wait time to pick my car up after a long travel day. The staff was super friendly and accommodating and Shaun was the best! Would highly recommend.”
“Friendly & quick service. This was our first time at this particular location — our usual Enterprise is closed on Sundays, so we tried this one instead — and Omar made sure we left happy. Shortly after they closed for the day, we noticed an issue with the car. We didn't think much of it ourselves, but figured we should mention it so it could be addressed before the next renter. When I brought it up, Omar immediately recognized how serious it actually was and thanked me for flagging it. I told him he didn't need to do anything to our account, since we'd already used the car without incident, but he insisted on making things right anyway. That kind of integrity says a lot. We've had consistently good experiences with Enterprise at other locations too, and this one was no exception — Omar in particular was attentive, responsive, and clearly cared that we left satisfied.”
“Kate and the rest of the Scotch Plains staff are the best I’ve dealt with. I’ve visited other locations which were good also but a clear difference in customer service and helpful demeanor separate Kate and her staff. Will certainly utilize Scotch Plains again if and when needed. Highly recommend you visit this location.”
“Best rental car service ever! I have rented a few cars from them and the price is always amazing. The car is always sparklingly clean and the service at the front desk is always amazing and friendly! Thank you”
“I had a great experience returning my rental car. I was in a stressful situation because I only had about 20 minutes to get to the collision shop before it closed. Even though the rental office was extremely busy, the manager (Kendall) was incredibly kind and made sure one of the employees (Chris) helped me check out right away.
I was then told there were no drivers available to take me to the collision shop, and I was worried I wouldn't make it in time. The employee who checked in my car went above and beyond by personally driving me there so I could pick up my vehicle before they closed.
The customer service was exceptional, and I truly appreciated the kindness and willingness to help during a stressful moment. Thank you for making a difficult day so much easier. Highly recommend!”
“Outstanding service from start to finish!
I recently needed to rent a pickup truck for an excursion up in Hyannis, MA, because my everyday car just didn’t have the space to accommodate all of our gear. From the moment I walked in, the entire experience was flawless.
The counter representative, Dwayne, was an absolute pleasure to interact with. He was professional, personable, and incredibly efficient. He clearly explained all the essentials—the insurance options, how the EZ Pass works, and the refueling policy if I didn't have time to top off the tank before returning it. In today's climate, it is so rare and refreshing to come across someone who is genuinely happy to help and actually wants to be there. He gave my morning a fantastic start.
To top it off, the rental price was great, especially since it included unlimited mileage.
That high level of professionalism and friendliness didn't stop at the front counter, either. Every single employee I encountered—from the team getting the vehicle ready, to the security gate staff, to the crew handling the return—was absolutely wonderful.
This is how customer service should be. I’ll definitely be renting from here again!”
“My insurance company provided me with a rental car after my recent automobile accident. I rented a Nissan Altima through my local Verona NJ Enterprise office. The office staff were extremely nice and accommodating. The car drove very well. I have nothing negative to report about the car and the Verona NJ Enterprise location.”
“Very pleasant experience right from booking my car online , picking up next day and returning after a week or so. Would sure recommend to select this Enterprise in case you need affordable rental car.”
“I wasn’t to thank Enterprise for making my rental experience excellent. The Dodge Duango I rented was a great ride and had good mileage. The ease of the rental was a pleasant surprise and the car was delivered to me on time. The agent who met with me was great to work with and the return couldn’t have been easier. Thank you, Enterprise! I definitely recommend them.”
“I rented a car from this office, Sri the customer service representative was very professional, helpful, and polite. I definitely will go back to this office if I need to rent a car in the future”
“Been to this to location after some time and realised the management is completely changed. Had seen a significant difference in terms of customer service. New management is Doing great. Thanks to Omar.”
“I had a few hiccups (no fault of Avis) trying to rent a vehicle from here but Jason went above and beyond for us!! Even now after the drop-off, he continuously made himself available to help me through billing issues (again no fault of Avis) and exemplifies not only outstanding customer service skills, but patience with all my questions. I will definitely rent from here again and again as their vehicles are clean and reliable and more importantly, they truly care about their customers.”
“I had a great experience at this location, the moment that I walked in I felt welcomed and I appreciate how everyone was friendly. Shout out to Nick and Carmelo for providing excellent service. I appreciate that everyone is knowledgeable about the vehicles and what to expect making the rental process very easy. I also like the options that they had for rentals, the cars are newer end of the year. I think this location has a great staff overall. I find it very convenient that you are able to get picked up from CAR STAR Victory Auto in the event that you need to get your vehicle fixed at the body shop- btw that body shop is also amazing- they do great service. I would definitely come back and rent to this location and recommend anyone in need of a car rental to come here. Below is my picks, both were great.”
“I came here to do a carco inspection and initially I was intimidated by the amount of activity happening but the gentleman in the front was highly organized and so personable. He made sure to both be efficient vut also took the time to speak to everyone personally. Honestly, some of the best customer service I’ve seen in a car shop…ever”
“My experience has been very pleasant with Budget Staten Island. I've been helped by Sulaiman multiple times and each time he is very fast and helpful and does a very good job checking out rental vehicles. His customer service skills are amazing. Highly recommend budget Staten Island.”
Open 24 hours
100 Walnut Ave #210, Clark
Car Rental
“I've used Enterprise in the past. They don't work on Sundays and no pick up service. I met with Juan from JMJ today (Sunday morning 10:00 AM) he was very helpful and a perfect gentleman and had all the answers to my questions. The car is beautiful!”
“My experience with Enterprise rental car service was immaculate. The whole team and I mean the whole team customer service is top-tier. This would be the site in Hillside NJ, 07205 route 22. I would love to give a special thanks to Travis, This guy is a keeper!! Thank you so much Enterprise if I need you again, most definitely will be there, God bless❤️”
“My friends from Boundaries Auto thank you so much, I apreciate the excellents conditions for the service, amability, great stock of cars and something important, good prices, thanks again.?”
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“I rent from the Union. NJ location on Morris Ave. Brett was great. Got to choose from 3 mid-size SUV's and picked the Hyundai.
Was great on gas, had plenty of room and performed great for my trip from the east coast to the midwest.
When I got back, they gave me a ride back to my place.
Overall a 10/10”