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“I feel fortunate to be a Verizon customer. I interacted with Malay and his manager, Justin.
Both gentlemen were courteous and professional. I will certainly return to this location in the future. Thank u for having this caliber of employee at Verizon.”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“Chris helped me and my son with a new phone -with patience and care. He was multi tasking to get up finished up while he was trying to help other customers waiting in line. He was fantastic!”
“Manel and Chris were outstanding!! Very helpful and fast with my phone services . Don’t go anywhere else come here!!! Very nice people. Thank you so much”
“My Zagg screen protector was waz cracked on top due to dropping the phone. Mirac was awesome with his super fast skills to replace it and get me on my way. Thanks Mirac!!”
“Alex and Maria were really patient and friendly in handling my transaction and went above and beyond their job role ensuring customer satisfaction . Recommend this TW store.”
“Our family prefers coming here. Fast, friendly, and no nonsense! We had trouble with multiple corporate Verizon stores and such a 180 difference here. Thank you Pablo!”
“I got my screen fixed at this shop—my screen was broken and they put in a brand new one for a really cheap price. I’d recommend the same to anyone: if your screen has an issue, come here and get it done for very little money. Thank you.”
“Verizon of Madison is the class act of customer service—our family has purchased many phones, problem solved and received cost saving recommendations. We can’t praise Dave enough who stands out with his vast knowledge and skills. There is nothing he can’t solve, and he juggles phone calls and multiple people with ease. Everyone who has worked there is professional….HIGHLY recommended in all regards!”
“I had a problem with my phone charging. I took it to Cell Doc and the person working there Kadir fixed my problem immediately. It only took him 15 minutes to fix it. This is not the first time I took my phone to them. They always fix my issues and they are not expensive at all. I will always use them.”
“Wally is both knowledgeable and resourceful - his expertise is why I continue to shop at that store and remain an ATT customer - he is definitely the best customer service rep that u have interacted with in the 20 years of me being a customer
DR”
“Lisa is the best in customer service. She is extremely helpful, patient, friendly, and most of all as I am a non-techy person, she answered all my questions gladly with a smile.”
“Osama Mohamed is the BEST!!! My grades 1. Production knowledge - A; 2. Customer service - A; and 3. People Skills - A. I must confess that I was pleasantly surprised to be assisted by a young man who has the ethics and practices of true customer services. He is a gem from years back in a young man’s body. I wish I could rate him 20 stars. He is simply GREAT!!!”
“Miguel and Patrick helped me through a crazy situation with patience, empathy, and speed. Truly phenomenal service, and the only store I will go to for my phone/ service needs”
“Definitely a very helpful and professional person I'll be sending others there to get the iPhone 17 very soon Forless Towing sends every one to att Plainfield”
“Purchased a new simple mobile phone. The Asian man helped set everything up from my old phone to the new phone and my Bluetooth without charging anything extra. Excellent service.”
“Jodi and his team are always incredibly helpful and always look out for their customers as if they are family. We have been going there forever despite living in nyc because of how he treats us! Will always go back!”
“Had a great experience upgrading today. The staff was super helpful and walked me through the entire trade-in for my iPhone. They made sure all my data was wiped and gave me a clear receipt for the credit. Professional, friendly, fast, and transparent service. Daniel was great!”
“Claribeth was amazing from start to finish. She took the time to explain all my options clearly, helped me pick the perfect phone, and made the whole process was quick and easy. I got 4 new lines with them. Her customer service was top-notch—friendly and professional. I left the store extremely satisfied. Highly recommend asking for Claribeth if you stop by!”
10:30AM - 6PM
376 Springfield Ave, Summit
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“I highly recommend the service they provide. I was there in January to fix my kid’s iPad that was constantly having charger issues and the home button was replaced. Two months later the home button was needed to be changed again and he made it for free of charge. Thank you again!”
“They have a copy and fax machine for you to make copies and fax important documents that most stores doesn't have ? Customer Service here is outstanding ?”
“I wanna give a special shout out to this beautiful young lady named Alexa. She was an amazing sales representative who had a lot of patience helping me switch over from TMOBILE to BOOSTE MOBILE. She went above and beyond. She is definitely an asset to your company. You guys should definitely give her a raise or promote her.”
9:30AM - 5PM
60 Ethel Rd W #6th, Piscataway
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“Wow the best cellular phone company in town, needed to buy few GSM unlocked phones for family members, Omer gave the best deal in town on unlocked Samsung S4's. He also added the free car chargers, screen protectors and the lather cases. On the top, he shipped everything for free. Thank you Mobile Hype for making my day!”
“I’m beyond grateful for the incredible help I received from 2 salespeople Jake and Mina!! They truly went above and beyond to help me lower my monthly bill and save.
Their kindness, professionalism, and genuine care meant so much to me they treated me like family and took the time to make sure I got the best possible help.
If you ever need assistance with your phone or bill, I highly recommend visiting AT&T in Metuchen and asking for Jake and Mina. Their outstanding service, compassion, and dedication were something I will never forget, and I’m so thankful for everything they did for me.”
“Went to the store looking to buy a phone. I was helped by Vincent he was very professional and very straightforward. He helped me get exactly what I needed without any pressure I would 100% recommend.”
“I went in today for a line transfer and a new phone and Andy was super helpful! No matter the obstacles ahead he got through it with perfect professional courtesy. All around a great experience!”
“Bryan is the name of the young man who provided fantastic service yesterday at the Verizon store in Menlo Park Mall. 10 out of 10 for his politeness, friendliness, and the way he treated the customer. The world needs more people like you!
Thank you so much for all!”
“This location was tidy and professional. All staff members seemed patient and knowledgeable about the store's offers. Christian in particular was extremely helpful and walked me through the upgrade process very quickly.
Would strongly recommend this location to anyone.”
“I've been on the phone for hours before I talked to my saving grace KATRINA! Not only is she super sweet but the BEST service I have EVER received! 10 stars!!!”
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“Nia was professional, kind, and reassuring. We were in the store from opening until about 12:30pm on 8/15 and Nia was the sole employee in the store, efficiently handling up to five different phone customers at once. I felt terrible that she was alone but she calmly reassured me that she felt ok and she was cheerful and attentive to all of us, without revealing why she was alone on a busy Saturday. The phone plan transfer itself was easy and understandable. Nia was a particularly delightful company representative to work with and if I were her supervisor, I'd commend her going above and beyond in a stressful situation.”