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“Thanks for their help but had to come back there again the guy never set up my memory card but great help over there at AT&t store especially manager and the guy that helped me get I went back help me I got my phone on so I'm happy about that especially I'm glad my case was on sale for five bucks I'm glad I got a bargain there I love AT&t I've been a customer since you were cellular so I've been a loyal customer since then and I like the store in Westwood they help me out a lot I like the small sword better than the big ones I got my phone but the other day the UPS driver level downstairs and then bring it to my door I got it back thank you very much survive everything and the packages I want to make sure the UPS store please”
“Had a very good experience with Gianni. He explained in full detail what I was eligible for. Look forward to working with him in the near future when we are ready to upgrade my family’s devices.”
“I wanted to replace SSD with a bigger size (from 256GB to 2TB), but could not open the SSD cover in my mew laptop. Based on existing reviews, I called the shop and Jimmy kindly picked the call and assured that it can be handled. I immediately drove there and Jimmy explained that the screw heads holding the SSD cover were worn out, skillfully unscrewed them, removed existing 2230 SSD (256GB) and inserted new 2280 size SSD (2 TB) which I already cloned. Now my laptop is working fine with the new SSD. Jimmy really made my day. I truly appreciate him. For anyone who wants to visit the shop, better street-park the car at the Cedar Ln. Plenty of parking spots.”
“We were very lucky Robert was working in this location when we visited. He help us with bunch of things we needed, have lots of patience and knowledge. We really appreciated it.”
“I needed a new Zagg protective cover for the iPad. The earlier screen cover, cracked. The young man who helped me was quick, professional and searched for the best fit, to ensure our satisfaction.”
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
“I recently traded in two iPhones for upgrades. I completed my upgrade about two weeks before my husband’s, and I worked with Yash both times. He made the entire experience easy and smooth, taking the time to understand my needs and helping me get the best value from my plan.
Yash was patient and willing to answer every question I had, whether it was about the iPhone itself or even specific apps. Because of how positive my experience was, I specifically booked an appointment with him again when it was time to upgrade my husband’s phone.
He also gave me his business card so I could easily reach out if I had any concerns or questions afterward, which I really appreciated. I truly can’t say enough good things about the experience and the level of customer service he provided.”
“Excellent service and the best prices on the case for my cell phone that I found in the area, they gave us the screen protector at no cost to put it on. Super recommended”
“If you’re not coming here I don’t know where you’re going. Best place for any of your electronic needs!! Anthony gets the job done, great customer service.”
“Had a great experience at the AT&T store thanks to Kevin! He was extremely helpful, patient, and knowledgeable. He took the time to educate me on a lot of features and settings on my phone that I didn’t fully understand before. He made everything simple and easy to follow without rushing us at Definitely recommend asking for Kevin if you visit!”
“ari. did a great job. even when i needed to come back to the store he was accommodating everytime. its hard to find someone honest who does good work. definitely worth it.”
“Today I came in to the att store in Riverdale came in for 1 line to switch from t mobile joangel was the first one at the door eager to help he was patient gave me explanation on all the deals came in wanting one line but he was able to bundle me and help save money with 2 lines with my own personal phones I'm thankful for his help”
“We were walking by today, And they had a great Christmas event, All of us won in the raffle free cables, and headphones, They gave us some good cookies and we took pictures with Santa, Really great team, laith and roberto are amazing”
“Probably the best experience I could have hoped for. Rasheed is an absolute professional and resolved any issues that came up. Would absolutely go back if/when the need arises.”
“I came in on Thursday with my cousin. His account was extremely messed up. We dealt with a manager by the name of Nelson. He was awesome. He really straighten things up. He took care of my cousin. I strongly recommend Nelson for your phone needs. Thank you Jim and Scott.”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
“Wonderful customer service! 10/10! I lost my phone over the weekend and was patiently assisted for over almost 2 hours!! I was happily able to walk away with a brand new UPGRADED iPhone with even better service. Thank you so much for everything today.”
“I went into the store to switch from T-Mobile to AT&T, and Ray was absolutely fantastic. He took the time to really understand what I was looking for and explained all my options in detail. Not only did he help me find a plan that fit my needs, but he also saved me money compared to my previous carrier.
Ray was extremely transparent about what my bill would look like, which I really appreciated—no surprises. The entire experience was smooth, professional, and stress-free.
Since switching, my service has been significantly better, and I couldn’t be happier with AT&T. If you’re considering making the switch, I highly recommend visiting this store and asking for Ray—he will definitely take great care of you!”
“Michael was an incredible salesman at AT&T. He helped up tremendously yesterday with getting a new phone. We had so many questions and he was extremely patience, thorough and knowledgeable. He helped us through every step and made us feel at home, he even spoke in Spanish to my mom and had us laughing. You can tell he truly cares about the customer and works diligently to make sure we are happy with our choice. We will be coming back to that same store for all our phone needs. Thanks Michael!”
“I came the other day, and the girl offered me an upgrade. Today I got my new phone. Her name is Lia she's very nice and talkative. We had a good interaction I recommend her a lot and also the store”
“I cracked my iPhone screen and decided to try this place,when I walked in the young lady was so nice to me and she had wonderful customer service,I felt so comfortable and I was very happy with the results.I will be recommending my friends and family,Thank you very much for such a great experience❤️”
“I went to store for a phone issue, Mike helped me. The service was great especially when he saved me 30 dollars off of my monthly bill. I was greatly appreciative because the saving of money wasn't my reason for the visit. All I can say is this store is a must when needing service.”
“Kevin was truly a great person from as soon as I walked in that door. He has helped us A great amount. If you need a phone, Door see Kevin at Verizon. He was the best.”
“30 year ATT cell phone customer. After a disappointing experience at the nearest store in my area ( New York Hudson Valley area ) I decided to try a new ATT store. The store in Ridgewood NJ is 20 min away. I wanted a new iPhone. I called ahead to make sure they had the IP 17. Billy answered and assured me they had them in stock.
When I arrived Billy greeted me with a big smile. He made me feel welcomed and appreciated. He made sure I was informed and didn’t try to over sell and rush me. He took his time to explain everything.
I was very happy with my experience at this store. It will be my new go to store even though it’s in NJ. It’s worth it.”
“(Translated by Google) Cristal's attention was excellent, the young woman showed great interest in helping me and solving my problem, and much empathy,(Original)La atención de Cristal fue excelente, la joven mostro.mucho interés en ayudarme y solucionar mi problema, y muchasempata, ,”
“Just had the pleasure to being helped by a real knowledgeable and friendly guy name Nurul. Made a stop at this location cause the convenience & glad I did. Nurul helped me with an issue with my messages not going through. Also got me new screen protector too! Great service. Thank You.”
“Been here twice. Professional group of young men very helpful and knowledgeable. Best prices on the eastcoast. There's a reason why there always crowded. They give back to the community and there prices are not bad at all. I will continue to do business with them and recommend them to friends.”
“Christian is the best! We had originally gone to another AT&T store where the employee was rude, dishonest, and kept changing the pricing, adding in hidden fees etc. We ultimately left and came to the store in Dumont. Christian was able to help us as soon as we walked in. He was extremely friendly and knowledgeable, and made the process exceptionally easy. I had my new phone all set up in less that 20 minutes total. Thank you Christian! We will be back!”
“I Bought new phone here the employee of this store is very good and the main thing what I want he transferred my all photos and videos and contacts in my new phone Thank you so much”
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“Unbelievable customer service, responding via phone / text. Extremely friendly and helpful. If you need to fix your device and want good customer service, uBreakiFix at Westwood is the place!”