Verizon's Woodbridge store offers a range of services to meet mobile, 5G home internet, and business needs. Customers can visit the store or conveniently shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The reviews highlight a strong commitment to customer satisfaction, particularly praising the store manager for exceptional service. Customers have noted the manager's patience and dedication in assisting with complex phone setups and trade-ins, often going above and beyond to ensure issues are resolved quickly. One customer appreciated the thorough support provided by an employee named Mohammad, who answered all questions and followed up after their visit. While some feedback mentioned concerns about the electronic signing process and clarity on trade-in values, the overall sentiment is positive. The store is recognized for its excellent customer support and efficient problem-solving, making it a recommended destination for those seeking help with their Verizon services.
Mohammed was very quick and knowledgeable. I had been experiencing issues with my cellular data for three days and had already spent a total of three hours on the phone trying to resolve it. I explained the situation to him, and he was able to fix the issue quickly. He was also very respectful throughout the entire process.
April 2026
Been to the store, countless times. Today I interacted with a gentleman named Mohammed. His customer service Was impressive. And it’s very friendly highly recommend him
January 2026
Rep. Juan was kind, helpful, and knowledgeable in all the products available. Definitely my favorite Verizon location. 🫡