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“Fantastic shopping experience. The atmosphere and all the products on display deliver a must see storefront that has great people working to help you with any of your questions. Jimmy is a great Razer Evangelist.”
“John and Michael were incredibly professional and gave me a fair trade-in value for my computer parts. They were welcoming, friendly, and a pleasure to work with. I highly recommend doing business with them, and I’ll definitely continue coming back in the future.”
“Ivan fixed my phone - I dropped it hard, it needed a screen, a battery, and a charger port changed. He fixed it fast, was courteous, explained everything to me very comprehensively, and didn't charge arm and leg like in some other places I tried.
Excellent service. Highly recommend.”
10AM - 5PM
Next Door to 711, 262 Main St, Paterson
Computers
“This is a convenient store and smoke shop. I came to purchase vapes. This was my second time at this store and both times were quite pleasant. The man behind the counter, who I believe to be the owner, is very nice. I asked a lot of questions and he has a lot of patience with me, so I have nothing bad to say. Their selection in your vapes is pretty good considering bought enforcement cracking down on the sale of flavored vapes. Additionally, prices are pretty good as well.”
“Great service at this Tech Store - I called and received a same day repair for my 15 year old MacBook Pro which is now working like a new machine! Thank you for the excellent support and speedy service.”
“Awesome service. I reserved a used alienware laptop and found the charger was mission. The manager and the associate on duty addressed it immediately. Will recommend this shopany rime over best buy”
“Went here the other day not knowing whats wrong with my computer, Abdul diagnosed and got me a solution within the hour and I had my computer built and fixed by the next morning. Awesome service?”
“Super honest guys. A rare trustworthy business.
I came here after the uBreakiFix in Wayne tried charging me $100 for a simple laptop speaker swap (I provided the part). Problem was, no sound was coming out after their repair. Apparently they didn't even test it!
So I brought my business elsewhere. Cat said he'd run a $25 diagnostic check for me and called me back 15 minutes later saying the issue was fixed and my laptop was ready to be picked up.
Five stars!”
“Excellent team and excellent results. Top of the line equipment installed by top of the line polite, courtious, and a funny personable group. Very humble and willing to take the time and explain every step of their process to ensure a full understanding of the work being done. Diego is a prompt and his team is very reliable. Post-installing, they work with you, check in, and verify their work was done as requested.
Thank you TechProc”
“Ron and Jordan were the excellent. Very knowledgeable , extremely kind and gave top tier customer service. I will for sure be taking the extra time out o come to this store from now on instead of my neighborhood Best Buy. Thank you guys !!”
“Today I came in because I broke my iPhone and needed to switch back to my iPhone 13 😭 Shania understood my problem and quickly helped me also she helped me pick out a speaker 🔊 🎶and I also purchased Xfinity WiFi for my home. She has EXCELLENT customer service. Will be returning and with others”
“My daughter was looking for a laptop for school. Alex was extremely helpful and patient. He took his time with us and explained everything in detail. Very happy with our purchase. Would absolutely recommend him to anyone looking for a computer.”
“The parking lot is small and shared with a couple of businesses, especially a Department Of motor Vehicles (DMV). You might have to find alternative parking. Aside from that, the Boost Mobile store is small. However, the place has several cell phone options. I have been there a few times and only dealt with one employee. I don't know if he is the boss or if the place has a small staff. The man was always friendly, knowledgeable, and helpful.”
“Nico helped us buy my son’s new laptop and he was so sweet, knowledgeable and patient with us! He explained the differences between various laptops in ways we could easily understand and tried selling us all the bells and whistles at checkout. Thank you so much for your help !”
Closed
NJ-17, Paramus
Computers
“Just went to Best Buy Paramus because I couldn’t charge my relatively new Google inspire Fitbit. The moment I walked in to the mobile device department I met Jessica who greeted me. I told her my problem. She helped me discover within minutes that the charger I was using belonged to another household Fitbit. When a new charger at Best Buy was out of stock, she pulled up one for me on Amazon instantly. Great service.”
“I went to the store and got a new charger the price was ok and I saw some kids put their faces on phones which gave me a chuckle love to see the younger generation outside and enjoying life they were the reason I put 5 stars”
“I went in with an issue about not having enough storage on my phone (or so I thought) and I walked out with four now updated devices AND so much more storage that was already in my devices. Thank you to Vanessa, Ashley, Raj, and AJ for their help and their patience. They spent two hours helping me and other customers as I waited for the devices to slowly update. Another shout out to AJ for getting me tissues because he thought I was uncomfortable and waiting for a while”
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“Best Buy Leaders, (Store 468 - Woodland Park, NJ Store)
I'm writing to recognize Liam Molero for outstanding customer service.
Liam handled my grandfather and me with genuine, comforting care. He eased my grandfather's worry about a potential virus on his computer and clearly explained all the available service options. We truly felt like he cared and that we were in good hands.
However, that's not even the main reason I want to recognize him.
While Liam was going over our options, another customer approached him, angry, insisting he was missing a specific back piece from his computer. Liam handled it with calm, patience, and active listening — letting the visibly frustrated customer vent, then stepping in at the right moment to explain that the piece was actually there, just in the back of the computer.
It was genuinely impressive to watch. I've led and trained teams for nine years, and the poise Liam showed — while still keeping us in the loop — reflected the professionalism and confidence of someone far more tenured.
After the customer left, Liam was visibly shaken. We tried to lighten the mood with some humor, but honestly, no employee should have to deal with that kind of treatment. I wanted to make sure his composure and professionalism in that moment didn't go unnoticed.
Thank you for your guidance and exemplifying poise under pressure, Liam.”