Cricket Wireless Authorized Retailer is praised for its excellent customer service and friendly staff. Many customers express gratitude for the assistance they received from employees like Linda, Delilah, and Brianna. They have been noted for their helpfulness, quick responses to inquiries, and a welcoming attitude, which greatly enhances the shopping experience. One customer highlighted how a staff member remembered their name, which added a personal touch to the service. However, there have been some concerns regarding accessibility and service availability. A customer experienced a frustrating situation when the store was closed for lunch during a visit, leading to a long wait in the heat. This individual also pointed out the lack of seating for disabled customers, which made their visit challenging. Despite these issues, the overall sentiment remains positive, and many customers recommend this location for its competitive pricing and committed staff. In summary, Cricket Wireless Authorized Retailer stands out for its dedicated customer service and a local business feel, though improvements in accessibility and service hours could enhance the experience for all customers.
Excellent customer service, the young lady Linda, I think her name is, helped me a lot even though they were already going to close, very nice person and also a few days before I was there and a very kind young man helped me, that's why my 5 stars
August 2024
After shopping around and comparing Mint and T-Mobile we landed with Cricket. The price is the best but it was really the customer service — thank you Delilah at the 4th (off Griegos) location. Highly recommend with much gratitude for the local business feel!
June 2023
Brianna helped me reset my voice mail. I want to thank her & give her a10 on this review, great personality & customer service.
