“Antonio was great! He helped me find exactly the right product for my needs. He was very friendly and knowledgeable. I would recommend coming to see him for all your Verizon needs.”
“We had an excellent customer service experience at this location with Brittney Cicero! She was so patient and understanding of our complicated phone issue. She resolved our issue with a positive attitude and explained things along the way. She was kind, knowledgeable, and speedy! Thanks Brittney Cicero!”
“Briana and Brandon!!! 10/10 friendly environment, well educated helpful personnel!Solved every inquiry and all questions answered!Thank you for the exceptional attitude!! Felt part of the family”
11AM - 6PM
2200 Louisiana Blvd NE Suite 8C, Albuquerque“Derek or Derrick, I am not sure of the spelling helped me the week before Christmas get a new phone. I had broken my Samsung and was interested in switching to an iPhone. He was extremely patient with me and went over all of the options I had multiple times. He never once rushed me or was anything other than extremely helpful. I never leave reviews but I really appreciated this experience, especially because technology can be overwhelming and expensive.”
“Awesome service and the staff are really helpful and friendly. They also have the skills and patience to help you with any problem you may encounter on your phone.”
“I had such a positive experience here. I'd gone to a different Verizon shop my whole life and while replacing a phone can be stressful - Miguel made the entire experience easy, professional, fun, and stress-free. I can't sing enough praises for Miguel as he answered all my questions, made the phone transfer, upgrade, and trade-in process super simple, and had excellent customer service skills. They definitely have a loyal customer in me now at this location! Thanks, Miguel and the Verizon team!”
“We were assisted by Luis on Feburary 19th of 2024 to help get my younger siblings revieve new iphones and he was extremely helpful and very kind. He was not only super professional, but also had a humorous side that helped lighten the mood of the conversations about the phones. I'd definitely go back here to see him again if there happens to be anymore phone problems or if I need an upgrade!”
“It was fabulous. Representatives were knowledgeable, courteous, friendly, and eager to help me, etc. I am very happy I went to that store. I originally only wanted to get help with my current phone but wound up purchasing a new phone. The trade-in discount was very generous and well worth the purchase. I will recommend that store to anyone and will not hesitate to return. Thank you for the awesome customer service which is rare and quite lacking in too many current employees no matter what kind of store employs them!”
“Absolutely top notch costumer service, and above and beyond sales.... Ryan Ortega, and Keysean Russel had me in, and out in a timely manner and completely got everything I wanted and need! These two young men we're extremely knowledgeable about the best product for me, and all the product they sell ..... They could be honest opinions and excellent feedback to help me make the right choice... Thank you both looking forward to doing more business with you soon!”
“Nick was fantastic. The service here is second to none. In this day of (no service) wherever you go. It is refreshing to be seen and heard as a customer. If you need help with anything with a button, electronically. Ubreakifix is the place to go.”
11AM - 5PM
200 Coors Blvd NW, Albuquerque“I went into this store yesterday for my break I needed a phone fast, my current phone wasn't charging. I didn't have insurance. I was cringing because I know cricket phones are Expensive. When I walked into the store I was greeted kindly by all of the employees. The person that assisted me had amazing customer service skills I was so impressed he was so helpful. On my receipt it says Jesus C. To my surprise I purchased the Motorola g stylus for 69.99! As a current customer I was not expecting that at all great price, so far I love the phone the only downfall is the battery goes down quickly possibly the apps I'm using.”
11AM - 5PM
1626 Rio Bravo Blvd SW, Albuquerque“I was greeted promptly by a very friendly and extremely knowledgeable employee, Jazmine. She helped me with the many questions I had plus offered me information that I had not even thought to ask!! I had been to a different location prior to this visit and was not informed of any of the great offers Jazmine helped me with! Highly recommend this location for everyone! Ask for the knowledgeable and friendly Jazmine!”
“I spent several hours over two days working with Ryan to solve my service connection problem. He stayed past closing time both days to assist me. Excellent service. Ryan communicated continuously to let me know what was going on. Although my problem couldn't be resolved and I had to buy a knew phone, I know Ryan did everything he could to try and fix my phone. It was a pleasure to work with you Ryan.”
11AM - 4PM
9001 Central Ave NE Ste H, Albuquerque“Our rep was welcoming, friendly and helpful. Our representative was fast and explained everything very clearly. And thanks for trying the zip code thing a million times! Lol great customer service. Thanks again!”
11AM - 4PM
3055 Coors Blvd SW Ste D, Albuquerque“The best cricket service ever Angie is the bomb she multitasking the whole time while still offering great service I been buying cricket phones forever, this service was amazing! Best store ever, quick, knowledgeable I will go back again Angie is a cricket expert!”
“This place was great. I was traveling, got to the point where my phone's USB-C port just wouldn't charge... It was diagnosed and fixed within 15 minutes, and the whole thing cost me $43. Works like a charm. Fast, polite, expert, highest recommendation.”
“My flip phone cracked on the fold so I decided to try the flip phone 5 now. Hopefully I will not have to open it as much because of the bigger front windows and I can text without opening it. I really like the small size. Lexy was super helpful and pleasant to work with. She was also very patient.”
“Thank you for getting my son his new case and pairing it with a magnetic wallet. I believe in the product. You can not go wrong with spend a little extra on a good case.”
“The staff there are very friendly and knowledgeable. They always greet you as soon as you walk in no matter how busy they are. You get in get your business done and get on your way. I like that. I wish all my transactions went as smooth as the ones at that cricket location. Keep up the good work and to the manager give them a raise. Good employees are hard to find and keep. I'm just saying.”
“I did visit here, but didn't get anything repaired. That's nice to know that there are available, and I would certainly give them a try if I had a broken phone or needed some phone accessories.”
10:30AM - 5PM
1725 Broadway Blvd SE, Albuquerque“Was there a few weeks ago to buy a phone the attendant was awesome and friendly not to mention was very patient. Sadly the store closed down a few days later. There is another Cricket store close by. Rio Bravo and Isleta.”
11AM - 4PM
1415 Eubank Blvd NE, Albuquerque“Very helpful employees with great attitudes! Nice selection of phones. They even helped me to activate the phones that I purchased at Walmart for Cricket wireless.Cricket wireless is on the AT&t network. Living east of Albuquerque in the East Valley ... Cricket's coverage is better at my house than all the others that I have ever tried. I live in the sticks, so that is important to me to even have service at all. Where other phone companies don't even reach there, it is very nice to have decent service inside our home, and even inside our metal RV. The service I receive is 4G on purpose because I do not approve of 5G and its damaging effects. Yet still our service is fantastic!”
“The Chic at the Boost Mobile, (next door to KFC, Louisiana & Central), really knows her stuff when it comes to using a cell phone! My hubby's phone was "clogged" so to speak, plus we both are just old ?, learning to use a cell phone is hard for us old farts (Tee Hee), but she got it going faster, cleaned it up great, and told him some basic things. ( Like don't download tik tok, it's got viruses, and people, some, ( not all mind you), beg for money). (And some, um... X-rated videos, web sites, carry bunches of viruses), So, back to Boost Mobile, the chick is fantastic with phones, and customer service, ie, great with customers.”
11AM - 4PM
1601 Broadway Blvd SE, Albuquerque“I got unlimited data on one and 2gs of high speed data on the other phone is added for 1 dollar so now I pay 51 bucks a month for two phones. Price never goes up either”
12 - 5PM
5011 Menaul Blvd NE, Albuquerque“went in to get a new phone and start a new service up. chantel was very helpful and was a help thru the whole process she explained everything clearly. i would recommend this store to other people”
11AM - 5PM
120 98th St NW Ste A3, Albuquerque11AM - 4PM
4201 Central Ave NW Ste B9, Albuquerque“Updated -We are back to five stars! I went into the office today and the young man behind the counter said, "hi, Silver!" WOW. I am not a particularly memorable person, I don't think, so I am always impressed if a merchant or salesperson remembers my name. This guy is also very friendly and kind, with plenty of smarts! He answered all my questions and helped me with a couple things with my phone. Evidently, he takes his lunch late in the afternoon to accommodate the busiest traffic hours at that location, and that is why the office was closed when I went last week. I still very much recommend these folks for good service and great staff.PREVIOUS COMMENTS........I had originally given this Cricket location a 5 star review because the guys were SO nice to me and got me fixed up with a Cricket phone and service quickly when I went in there - but right away the phone started acting up. It was behaving as if someone else was in control of it, moving from one page to another, changing settings, and refusing to let me take over. I tried to go to the home screen and it ignored me. It did this while I was on the phone with a friend and when it was sitting by itself on the shelf! It was weird and scary - so I decided to go BACK there and have them take a look at it.But when I went there today, at a little before 3 in the afternoon, it WAS CLOSED with a handwritten sign that said they were OUT TO LUNCH, BACK IN AN HOUR.I waited in the BLAZING HOT PARKING LOT for about 40 minutes. Other people showed up and got IN FRONT OF ME, sitting against the window of the store, which I can't do because I am disabled - so when I realized I was going to be behind at least 4 people, I went home. I'd been there about 40 minutes and I am wondering what in the heck time it was when those guys went to lunch - and who takes a 2:45 or 3:00 lunch anyway? It was weird and very inconvenient.Being a disabled person in this culture is extremely difficult because no one EVER seems to take into account how difficult it is to get access to services of any kind - and a lot of people rush to get ahead of us in line. When I was very young - before I became disabled, the guys used to rush to the door to open it for me - but now they rush to the door so they can get ahead of me. Not a gentleman in sight! And none of these stores provide seating for the disabled for whom standing causes substantial pain and the risk of having our legs go out from under us and sending us toppling to the floor.Unfortunately, there aren't many Cricket locations in town and this is the only one near my house, so if I can't get someone from the Cricket service phone number to help me with the phone issues, I will have to go back to this store.I am disappointed that I have had to reduce the number of stars for this business location.”
11AM - 4PM
4411 San Mateo Blvd NE Ste E13, Albuquerque“Hello CRICKET followers" I just wanna let yall know that FATIMA was amazing excellent customer service and very patient and professional and also ANGEL was very nice and professional. Very wonderful staff very vary helpful .Got a nice phone at a great price and good price on monthly service .so give your selves around of applause sicerly your s " L.A's 18”
“Adam at ABQ Phone Repair is extremely knowledgeable on cell phone repair. After going to a different repair shop which diagnosed my Pixel 3 phone incorrectly. I went to ABQ Phone Repair. Adam found the problem within 5 minutes. If your phone dies, take it to Adam.”