State Employees Credit Union of New Mexico is a trusted financial institution known for its friendly and helpful staff. Customers appreciate the good service they receive across different branches, with many mentioning staff members who are courteous, compassionate, and knowledgeable. The credit union offers competitive rates on loans, including auto and mortgage loans, making it a popular choice for members seeking favorable terms. Several reviews highlight positive interactions with employees who go above and beyond to assist, such as helping manage accounts or providing detailed information about financial products. While some customers note that recent customer service has faced challenges due to understaffing, they still often find staff members like Brenda, Yvette, Nataleigh, and others to be responsive and professional. The atmosphere at SECUNM is described as comfortable and pleasant, with members feeling confident in the assistance they receive. Overall, SECUNM is praised for its quality service, community focus, and the genuine care shown by its staff, making it a preferred banking option for many in New Mexico.
Definitely not open until 530p on Thursday. I rushed here after work today Thurs Apr. 23rd just to find them closed.
April 2026
Tina from Radiant Morgage was amazing from start to finish with my first home loan. She was always willing to answer any questions or concerns no matter the time of day, and even helped with references for potential home insurance too. All-in-all, It made buying my first home a breeze with how attentative Tina was!
February 2025
There service is great, but service only comes in one speed Slow!! The lines are always horrible .. 20 minutes have passed and I'm still in line!!
