The UPS Store on San Mateo and Lomas is a locally owned and operated business offering packing, shipping, printing, a mailbox, notary, shredding, and faxing. It is a convenient location, close to work and home for many, and is a great store for all shipping needs. The new 'do it yourself' return kiosk is also noted as a great feature. Reviews describe the employees as generally kind, professional, helpful, friendly, and competent, working hard even when there is a line. However, experiences can vary due to high turnover, with some staff noted as less capable or untrained in certain services like passport photos. The store is sometimes overwhelmed with customers, leading to waits, but customers emphasize this is not the fault of the fantastic staff. Having this service here is considered a gift.
It was a very fast process. The attendant was friendly and knowledgeable.
May 2025
Melody at the UPS store was very helpful and very professional. I appreciate her will definitely be back
April 2025
San Mateo and Lomas is my go-to UPS store, close to work and close to home. I am always greeted when going in and the new 'do it yourself' return kiosk is great. This is a great store to get and do all your shipping needs.
