The United States Postal Service location at 9719 Candelaria Rd NE is noted for its excellent and professional customer service. Many reviews highlight that the staff, including specific postal workers, are very helpful, kind, friendly, and professional. They are described as going above and beyond their duties, treating customers like friends, and maintaining a calm and positive attitude even when the location is busy. The service is considered secure, reliable, and affordable. While lines can be long and the office can get busy, the staff works promptly to make the experience pleasant. The location is also appreciated for having plenty of parking, being wheelchair accessible, and featuring a separate room for gift packages and cards. This high level of customer care leads some customers to travel from across town or choose this office over others, with many stating they are regular customers who will always return.
I came in this morning to change my address and I witnessed so many beautiful interactions between the employees and patrons. Watching Mallory, Mikey (?), and one other gentleman interact with kindness, professionalism, and thoroughness was awesome! Line or no line, this is where I’ll come for my postal needs.
August 2025
Usually not much line, generally friendly employees
July 2025
So refreshing to go to a great Post Office. Well done!
