The Verizon store in Albuquerque is highly praised for its helpful and friendly staff, providing excellent service for mobile, 5G home internet, and business needs. Customers appreciate the store’s ability to assist with returns, even in difficult situations, and describe the team as going above and beyond to help. Several reviews highlight staff members who are knowledgeable, patient, and quick to resolve issues, often saving customers time and stress. One customer shared how the store’s staff, including a corporate manager, helped link important accounts and saved a vital phone number, demonstrating genuine care and dedication. Despite some comments about higher prices compared to competitors, customers find the store to be a reliable and helpful option. The store offers convenient services like online ordering with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Customers also mention that the staff, especially sales representatives, are helpful and willing to answer questions, making the overall experience positive. Whether resolving technical problems or assisting with account issues, the team at this Albuquerque Verizon store is recognized for their quick, caring, and effective service, earning high recommendations from satisfied customers.
They are helpful and explain to their customers very well.
March 2024
Great experience. I was closing the account of my late spouse. Could have been a complicated process. Devon was knowledgeable…friendly…and fast. He knew exactly what to do. One of the best Verizon locations I’ve been to!
January 2024
They're marginally better than T-Mobile but way higher priced. I only parked near the store to go to Costco, but I was tagged for a review, so there it is.
