The Xfinity Store by Comcast at 4800 Cutler Ave NE in Albuquerque, NM, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Visitors generally find the staff to be friendly, professional, and eager to help, with some highlighting excellent customer service and patience, especially when explaining plans in an understandable way. The new, spacious, and modern location is appreciated for its clean environment and helpful staff. Many reviewers mention positive experiences with staff members, noting their kindness and professionalism, which contrast with less satisfactory experiences at other locations. Customers also value the opportunity to see new products and learn about different services. While some feel the service can be limited by corporate policies, overall, those who are patient are often satisfied with the assistance they receive. The store is highly recommended for its helpful staff, good deals, and quality customer service.
Juan helped me return my equipment and cancel my infinity internet account due to now I get it free and don't need it.
February 2026
Janelle was a big help went in to replace a cable box. Ended up leaving with new phones on service and saving half of what Verizon was charging us for the exact same service
