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7:30AM - 4:30PM
12218 NM-14, Cedar Crest
Shipping Centers
“I like to say recognize the two young ladies working at this store. They have been very pleasant to work with. People need to have patience especially when they are new and the other is training the other one.”
“I am local to this post office and every time I come in they have gone above and beyond to help me out! I absolutely adore every worker there because they always seem busy and happy to do their jobs”
“Outstanding customer service by manager Amethyst and her staff DeAndre and Everett Helpful in assisting in shipping process Been with this store for years because of the responsive staff in facilitating whole process”
“*avoid this location if you are in a rush* EMPLOYEES ARE FAST AND EFFICIENT! IT IS NOT THEIR JOB TO SHOW YOU HOW TO USE YOUR MOBILE TECHNOLOGY;IF YOU CANNOT SCREENSHOT/ CROP & ATTACH A FILE TO AN EMAIL AND SEND IT please learn how to do so before walking in! This location gets packed up due to: limited staff also ignorant and impatient customers.”
“This small town post office is really great. Great service every visit. It is my first pick if I have any postal needs. Albuquerque offices offer nothing but long wait lines. Often, when I walk in, there's no one at the counter, and I need to ring the bell for service. Someone usually promptly responds and sees to my transaction. For five years, I can say that the staff have been nothing but friendly and respectful. My mailbox is part of a community box where sometimes I get a slip for packages that are oversized. This post office is always good about taking my slip and quickly finding my package. I'm very pleased with my services from this office, and I see no need to seek out the competition. I will say there were problems at this location about five years ago, but I heard that they got a new postmaster. It's been smooth sailing ever since.”
“I was in predicament, my bank refused to help with some documents verification, so I came to this store in tears.
Shannon was there. She listen to my story and genuinely felt for me. She told me than I would get help. Than Ash took over and my problem was resolved. Thank you very much for your big hearts, guys.”
“I had an outstanding experience at my local USPS office and felt compelled to share it. The postal clerk, Kevin who assisted me truly went above and beyond while helping me ship a package overseas.
I came in feeling a bit overwhelmed by the customs forms and shipping options, but Kevin patiently walked me through every step of the process. Kevin explained the different services clearly, helped me choose the most cost-effective option, and double-checked all the details to make sure my package wouldn’t run into any issues abroad.
What really stood out was his professionalism and genuine willingness to help. Kevin didn’t rush me, even though the line was growing, and made sure I felt confident before I left. It’s rare to encounter that level of care and attention these days.
Thanks to Kevin, I’m sure my package will arrive safely and without any complications. I’m extremely grateful for the excellent customer service and hope Kevin’s efforts are recognized. USPS is lucky to have someone so dedicated on their team!”
“Very freaking epic Passport Lady literally saved the day and stuff. Took our appointment and conducted it flawlessly and righteously. The interaction bestowed upon us was crafted with the very kindness and benevolence of a powerful but respectful god! Seas were parted! Miracles were made! Lightning shot from her finger tips! And there was even a two headed animal born or something like that! Overall a terrifyingly spectacular and wonderful experience! Probably better than every other post office. Most likely. Unless it's second best.... just in case.... but the lightning part makes me fairly confident that it IS the best.”
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“AMG they are amazing, they have a very good customer service, all ladies over there they are very nice and friendly, I will back soon again, the people in the office from Albuquerque they are rude to everybody”