Verizon's store in Las Cruces offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the helpfulness of the staff, who often greet visitors promptly and provide timely updates during their visit. One representative successfully assisted a customer with a phone replacement, showcasing a commitment to customer care without being pushy. Another customer praised a staff member for helping with a phone upgrade and transferring data from an old device. Quick resolution of issues is also noted, with one customer experiencing a fast fix for a dead phone. However, some customers have reported frustrations with service throttling and concerns about communication regarding issues with their accounts. Overall, the store is known for its friendly service, although experiences may vary regarding service reliability.
