“A gentleman with the name tag Pepsi Mike was extremely helpful. He took his time and researched where my package was and if it reached its destination. I will only go to him from now on.”
“I went in to pick up my mail and was lucky enough to have Cal (or Cam…I apologize for not being sure) help me. I had troubles getting my mailbox keys replaced. The details aren’t important. What’s important is Cal totally showed up to take care of me. His experience, patience, and expertise were an unexpected delight. The problem was solved before I walked out.
It cannot be easy, dealing with people who don’t even want to be at the Post Office anyway. Also a portion of us are elderly and can talk incessantly🙂. Thank you Cam! You ROCK!”
“Rick was very friendly and helpful. I needed to mail out my wedding invitations and he guided the process so it was quick and easy. Great stamp selection available”
“Pauline was awesome! She was kind and so efficient with helping us process our passport. I think we were in and out in 10 mins! Driving the 20 mins from ABQ was TOTALLY worth it. Thanks, Pauline!”
“Tough, tough job but everyone is doing their best, it's clean, they offer after hours drop off with QR Codes via bins. The staff really try and are very friendly.”
“I just moved here in this particular post office is basically right across the street from my neighborhood I have been in there twice and the same gentleman has been behind the counter. You have an awesome employee who is very friendly and I enjoyed the small chit chat between us. I wish there were more public service reps out there like him.
Thanks,
Mike”
“Small place and a small staff so you may have to wait a bit for your packages but all my deliveries show up safe and sound to my PO Box, staff is friendly and efficient.”
“10/28/2021 hidded in a quaint eclectic area know as OLD TOWN you can barely see the sign for USPS. FOR ALL THE COST THE UNITED STATES POST OFFICE IS STICKING TO US CONSUMERS. THERE NEEDS A LARGER SIGN. Wheelchair ♿ accessible. FINDING PARKING IS A CHALLENGE. Service was on here on that day.”
“I really like sending mail out from this location and most of the staff. However, Michael Cook is my least favorite staff member. When he is running the counter I can't get any questions answered. I can't get any proper assistance and I get a bunch of excuses. I'm making it now a point that when I see him in the counter I go to a different USPS.”
“They close at different hours for lunch. This is a very small location and the staffing is short. If you read the sign it specifically says various hours for lunch may occur. Anyways, I really love this post office! Best one in town! I do a lot of shipping for sales online. For some reason this post office processes and ships everything faster than most in town. Thank you guys! Keep up the good work.”
“Errynn, our local postal carrier for the UNM Hospital route, provides exceptional service! She’s always on time with deliveries and brings a friendly, kind demeanor that makes every interaction pleasant. Her dedication to great service truly stands out. Five stars for Errynn!”
“5 Stars. Tony is my favorite postal worker of all times. Everyone else in this town sucks. TONY IS THE MAN. Super nice and he supports my business by purchasing my goods. He takes time to talk to me, ask me about my day, jokes around. No other postal worker even smiles in ABQ.”
“Thank you to Moises and Jeremy for saving my package ?? you made my day!!
PS they don’t do retail services but super grateful to how helpful they were to finding my box ??”
“Very friendly staff, welcoming, and fast service. Too bad this location is across town from my local USPS since it's rare to find a location like this one. Thank you!”
“I love the convenience of this location and the people who work here have been very pleasant to me. They have a small staff so it should not come as a surprise that they're occasionally closed if an employee calls in sick or has an emergency. I also like this shopping mall that it's part of.”
“There’s some papers blocking the package drop off but other than that it works fine. I love the staff here, they always call me “Sir” whenever I drop off packages”
“The USPS agent, Pam is friendly, she provides great customer service and is very helpful and efficient.During peak mailing seasons, this office could use additional staff.”