Rio Grande Credit Union has received mixed reviews from its customers. Some appreciate the excellent, professional, and friendly service provided by the employees, highlighting the fast service and support for questions. The Rio Rancho branch, in particular, is praised for its knowledgeable staff and community support, with many customers feeling valued during their visits. However, there are also concerns regarding the new deposit slips, which some find confusing and inconvenient, especially when assistance is needed. Overall, while many customers recommend the credit union for its customer service and various products, there are suggestions for improving the ease of transactions, particularly for non-members.
It’s always clean and fresh smelling. It’s nice to walk in and be greeted by that and then be greeted by the receptionist, followed by another friendly person who helps me with the transaction . Keep up the great work!
April 2026
I have been baking since 1997 at Rio Grande credit Union I just love this Bank and have financed on my vehicles here they give me the best rates I feel like I'm part of the family here
March 2026
Tellers always have time to answer questions, even when the bank is very busy. They never make you feel dumb for your questions as some other banks are known to do.
