Quick Lane at Capitol Ford is a reliable and convenient auto service center that caters to a wide range of vehicle makes and models. They offer a variety of essential maintenance services, including tire sales and installation, brakes, batteries, oil changes, and more. The initial communication and promotional discounts were highly satisfactory, setting the stage for repeat business. However, one reviewer noted a discrepancy in the fluid replenishment, which impacted the overall experience and resulted in a loss of trust. Despite this, the staff was praised for ensuring the customer's car was safe. Another reviewer expressed gratitude for the exceptional customer service provided by Diego, who went above and beyond to accommodate their needs. The reviews also highlighted the efficient turnaround time, with one customer sharing that their tires were installed within 3 hours of dropping off their truck. Additionally, the knowledgeable and friendly staff were commended for their expertise, particularly in identifying and addressing issues with the rear brakes and alignment. Overall, Quick Lane at Capitol Ford is a well-regarded auto service center that provides a wide range of services, competitive pricing, and a commitment to customer satisfaction, making it a reliable choice for vehicle maintenance and repairs.
Very professional and efficient team, always willing to help.
July 2025
I was thoroughly impressed with Diego’s professionalism. He assisted me in following up on additional services required for a 60k service received at another Ford service location. Detailed report on multipoint inspection put me and my spouse at ease for our upcoming Canada trip. Kudos to all the staff!
May 2025
Thank you Luis for looking at our RV brakes! And helping us find a place that can service it. We appreciate your kindness.
