Buckle, located in Crossgates Mall, is a specialty retailer dedicated to providing exceptional service and stylish apparel for customers of all ages. The store offers a curated selection of high-quality, on-trend clothing, accessories, and footwear, including both national and exclusive private label brands. Many customers have praised the friendly and knowledgeable staff, highlighting individuals like Tony, Kendrick, Meg, Austin, and Kadan for their outstanding assistance. Parents have shared positive experiences, particularly regarding their children's confidence-building shopping experiences. The staff takes the time to understand customers' needs and provides personalized recommendations, ensuring that everyone feels included and valued. Shoppers often leave with items they love, as the store is known for its comfortable and stylish jeans that fit a variety of body types. Though some items may be perceived as pricey, customers feel that the quality and service make it worthwhile. Overall, Buckle is highly recommended for anyone looking for a supportive shopping experience in a welcoming environment, where the staff genuinely cares about their customers and their fashion needs.
kendra and kenzie were absolutely amazing! so so sweet and they’re are fantastic at their job and making the experience feel personal! so sweet. great people skills! :)
June 2026
Customer service is outstanding. Kendra, Nick, and Tristan deserve some serious praise for their kindness and hard work! <3 :-)
May 2026
It’s a great store, and great customer service! Thank you!
