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11AM - 7PM
26 Cortland Dr, Albany
Clothing Stores
“I had less than a week to get two outfits for my brother’s wedding! Not only did they help me find two outfits but she tailored the blouses for me too! Absolutely amazing !! 10/10”
“Great people to deal with here in the Albany store. I bought the best pair of slippers I’ve ever had. A little Fred Flintstone looking but I love them.”
“I recently lost some weight and needed to shop for smaller jeans. After several shopping trips, I still hadn't found the fit, style, and wash I was looking for. On Sunday, June 7th, I stopped into Buckle at Crossgates Mall in Guilderland, NY. I had never shopped there before and wasn't sure what to expect.
As a 60-year-old woman who previously needed plus sizes, I was a little apprehensive. Some specialty clothing stores can feel geared toward younger customers, and I wasn't having my most polished day. However, as soon as I started browsing, Tristen greeted me with a warm welcome and immediately put me at ease.
They treated me with kindness, respect, and genuine enthusiasm. After I explained what I was looking for, they quickly got to work pulling several options for me to try. Tristen listened to my preferences, suggested additional styles I might not have considered, and was incredibly patient throughout the process.
Thanks to Tristen's excellent customer service and knowledge, we found the perfect pair of jeans. Shopping for jeans can be frustrating, but they made the experience enjoyable and successful. I truly appreciated being treated as a valued customer and would absolutely return because of the service I received.
Thank you, Tristen, for making what could have been a stressful shopping trip such a positive experience!
Please be sure to forward this review to Tristen and their manager, so they know how much I appreciated their kind assistance.
Warm regards,
Donna”
“Elena was absolutely amazing and helped out me and my girlfriend with understanding the deals and for saving money. We had her running all over the store for us and we felt really bad but she was super cheerful and happy to help. Absolutely amazing, sweet and helpful.
Giselle checked us out and made sure we saved money and even showed us online savings that we could do, she was super nice.
Will 100% come back especially if these two are working!!”
“Probably the best outlet store on the planet. Indistinguishable from regular J Crew (outside of the prices), I'm always able to find my upcoming seasonal wardrobe here.”
“Not only is the gear outstanding, but the personal service and support are top notch. I had an item held up by customs, which was handled by giving me options, including a full refund. I'm a fan and Endogear is my go to for gear.”
“I usually hate shopping. Like loathe it lol. My husband introduced me to this store and OMG I love it! The clothes are spectacular!! The prices are pretty stellar, affordable. I love shopping now. Not even kidding. Been bragging and took my Mom too. 😀”
“I am impressed by the collection in old navy cross gates mall especially low waisted baggy jeans for women. The associates were so helpful and kind, the line was so long when I went in but they were quick and efficient. I will be going back soon for my grand daughter :)”
“Love this location! I’m a frequent shopper at UO and it has always been a breeze checking out here - happy it’s in Albany now. Hoping to be able to come back soon ☺️”
“Awesome store with so much fun stuff. Biggest pro is the staff. Had a cashier today that was just really friendly and she even conversed a little with me about what I was buying. That might not seem like much but it definitely matters. Not sure what I will go back for but I’ll still be going back.”
“The ladies who run this Gap are the most helpful, knowledgeable people I've ever met. They patiently advise you until you look and feel amazing!! They are truly educated stylists who want you to look good and feel happy! I am so thankful to Ashley and Sarah!!!”
“Erica is amazing. I went in for an updated wardrobe because I am now 30 and it was time lol. Erica approached me asking if she could take the items I picked out to a dressing room so I could keep shopping, and then she asked me what I was shopping for today. I continued shopping and when I went to the dressing room, she told me that she also picked out some things I could try if I wanted and she had it hanging in the dressing room organized into multiple outfits. It was so sweet and I really loved a lot of the pieces she picked out that I wouldn’t have picked for myself on my own. She was there when I needed to try different sizes and brought it to my dressing room. She went above and beyond to make the experience not only pleasant, but fun!! Thank you Erica!!”
“I love the quality. Have had leggings for almost 10 years from here that still look and feel new!! ( I hear they just discontinued this style but the new style isn't too different)”
“Nice selection of items. Decent prices and great clearance section. Staff was helpful, friendly and patient. Store was clean and things were spaced out as they could to practice social distance. Will return in near future.”
“Both workers were very helpful in helping me find some new gauges earlier this evening, along with suggesting another item to make putting them in easier. It'd been too long, but I will definitely be back.”
“I might be biased because I work there now. But I've been a customer for several years; and I changed careers because I love not only the product but the mission, the demographic and the empowerment of being a woman feeling good in fitness clothing and achieving goals. This location is a tough one to pull in crowds but it does. Why? Excellent service, products and reputation!”
“I always find good deals when i come here. I miss shopping at the one in NYC since moved a few yrs ago. I got some items for the Summer for me and my teenage daughter. She was very happy. She got a hoodie in July lol. Kids nowadays are hilarious. (No she's not wearing it, she just wanted a new one).”
“I’m a college student who makes his own money and used to go to a laundromat in glenmont. Minimum of $3 JUST for a washer, and sometimes $5. I found this place by my house and it’s $3 for washer AND dryer and I’m done in under an hour! This place is incredibly clean as well. I highly recommend<3”
“The staff at this location is so kind compared to the other store in Albany. I really like how neat it is kept and how the fitting rooms are actual rooms, not doors with giant gaps under them. The clothing quality isn’t the best, but this location is where I will shop if I choose to go to Aeropostale.”
“This is a spacious and nicely laid out store with friendly and knowledgeable customer service. The product line is great and holds up very well to tough workouts.”
“Nice place inside the Crossgates Mall. Wifey wanted a top / dress and we ended up picking one over here. Very good prices, I guess they had a sale. Good decent selection.”
“Always an interesting selection at this store. The staff was funny and helpful. We had a great time shopping here and got some interesting pieces for our fashionista daughter.”
“I had such a great experience at Earthbound Trading Co. today. Go see MADISON, she is beyond knowledgeable, patient, and purely kind- she will answer any questions you have. I just love this store ❤❤❤.”
“Good collection. I bought a bunch of clothes here for my Hawaii trip. Shirts and shorts and sunglasses. Very reasonably priced and good quality clothes. Very happy with my purchase. Definitely would visit again.”
“Best Banana Republic store I have ever been too. Very clean and organize with an amazing staff that goes above and beyond to guarantee costumer satisfaction. Mat was very polite and knowledgeable about everything”
“I stopped into the store yesterday and had such a genuinely pleasant experience. All the girls — Shannon, Jade, Sadie, and Lavaye — were incredibly helpful and welcoming. It’s so clear they truly love their jobs, and it shows in the way they treat every customer. The atmosphere in the store felt upbeat and refreshing, and it was nice to see people who genuinely enjoy their work. They all do their jobs so well. Highly recommend!”
“I went in yesterday to do a return from an order i bought online, at around 1:30 pm. All the staff were professional, attentive and kind. I was thoroughly impressed. Those workers should all be management.”
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“Me and my friend Jett go here for cosplays/costumes and just clothes. No complaints at all staff is cool and helpful. Don’t come if you’re on a budget though.”