CVS Pharmacy receives positive reviews for its friendly and helpful staff, with specific praise for a particularly sweet cashier whose smile and nice words lift customers' spirits. The pharmacy team is noted for being nice and responsive, quickly getting back to customers, which is a welcome change from past experiences with nastier staff. The location is described as gargantuan, well-organized, and well-stocked with everything from drugs and snacks to beauty products and cards, though some shelves are overly full. It stays open late and checkout is brisk and accurate. Customers appreciate the useful app, the system for automatic prescription fills, and the pharmacy's reliability in having medications even during nationwide shortages. However, some criticisms include the drinks and freezer section being in perpetual disrepair, popular beverages often being sold out, and a perceived lack of products for male shoppers. A significant complaint is that workers are unavailable by phone to correct false system entries that cause automated calls to hassle customers. Despite these issues, the overall sentiment is very positive, with gratitude expressed for the service and mental protection provided.
Great place, friendly, respectful & helpful also very supportive
August 2025
The cashier is the sweetest person as rep I never encountered in cvs as customer! Her smile and nice words will lift you up when you existing the pharmacy. We need more people like her out there🤗🙏
April 2024
Thank you for great customer service. I appreciate it! GOD bless you all!
