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“They can order and have a great selection of styles and sizes on site. The workers make you feel comfortable and great with helping with fashion wearing,it the correct sizes and materials”
“How I found the best swag shop in Albany? I went to a concert at the MVP arena and was told my bag was too big to enter with. Damn! I told my sister to hold out there at the gate and I went looking for a place to get a smaller bag. Right up the street I found Fresh&Fly. Angelo was behind the counter and hooked me up quick with the perfect bag. Then he offers to keep my bigger bag for me overnight so I didn't have to throw it away. Never met a sales person this cool! I didn't have time to look around as I had to go back to the MVP. Bag worked like a charm.Next day I go back to the shop and Angelo is there holding my bag out for me. We chatted about the concert and then I got a chance to actually look around the store. Best stuff I've seen. I mean quality, color, design (Some of which is Angelo's original ). The place isn't big but the selection is great with unique items and nice layout. I bought a hoodie with Angelo's own design and the quality is outstanding. This place is sweet!”
“I now own a tuxedo. Matthew made this experience an easy and enjoyable one. Very reasonably priced and located in a beautiful and historic building in Center Square. Sooo much better than simply buying from the internet and hoping for the best. Bring your groomsmen and go see Matthew!”
“This is the only Oakly that my husband and will go to. Catlyn is amazing she is always very helpful goes above and beyond if they don’t have a product in stock she will always help the best she can. Thank you for always being helpful keep being you”
“I absolutely love coming to this specific hot topic mostly because Ginni is the most helpful and special employee I've ever come across at a Hot Topic! I always hope to see them when I come in! Ginni always makes me feel special and helps me pick out things at the store that will look good on me. I love Ginnis vibe, style, and overall attitude and it just makes my experience in the store that much better. Thank you so much for making my shopping here the best I could imagine!!!!<3”
10AM - 6PM
26 Cortland Dr, Albany
Mens Clothing
“This is a hidden gem in Albany, NY! My husband and I were in need of tailoring services on a tight turnaround and this business owner exceeded our expectations. Her services were affordable, $65 for the two items combined, yet her experience is evident. We felt welcomed and at ease leaving her shop. She even offered a tutorial after hearing I had difficulty removing the salwar top. Thanks so much for helping us look the part for our cousin’s wedding.”
“My family and I own a dry cleaner, we have been pressing shirts for over 4 decades and without a doubt llbean button downs are the HIGHEST quality shirt money can buy. We’ve seen it all, dry rotted, rips, missing buttons and not yet one bad llbean shirt. Don’t waste your money anywhere else just grab an llbean and you will not regret it! Great customer service and Lise is amazing! Very helpful!”
“I went to the Carhartt store in Crossgates Mall, Albany to buy some pants. I found a pair in my size and needed another. Jackie offered to help me, There was not another pair in my size in stock so she showed me a different style that I liked better. While she was ringing up my purchases I changed my mind about the color of one pair so she created a refund and charged it again. Jackie was so cheerful and helpful. She answered all my questions. She's a great asset to your store. Thanks, Jackie!”
“We have a plus size teenage daughter who is still trying to find her style and is starting high school in a few weeks. As such, shopping has always brought anxiety and stress and back to school shopping was dreaded in our household. Yesterday we wondered into Buckle in Crossgates Mall and had the best experience thanks to the wonderful individuals who assisted us. Upon walking in we were greeted by Tony. We explained that we were letting our daughters look around so as to not cause extra anxiety. She understood the assignment and was so gracious with us. She introduced us to Kendrick (a literal God sent). Both Tony and Kendrick guided our daughter through the store, suggested items that we would’ve never suggested, and took time to look around the store for items she might try. When she didn’t fit into the regular sizes, Kendrick instilled faith in us (literally pulled me aside and told us he got us and that he would not destroy her confidence) that we would find pieces for her to try. Tony and Kendrick suggested the Gabby jeans and 93s which fit her so well, she NEVER wears denim but LOVED the fit. We left in tears with multiple items that our daughter loved. Most importantly, they built her confidence, and made her feel accepted and included in this space. We are incredibly grateful for their patience and commitment to assisting their customers. We highly recommend Kendrick as a lead and truly believe he needs a raise ?”
“I work at the tattoo shop in the mall and really wanted the Knu Skool Vans. Decided to just walk into the store and had an awesome experience. Alex and Skyler were so nice and super helpful. I’ve never been to a shoe store that offered to lace up the shoes for me. The conversation was great and the vibes were high. Will definitely be going back 10/10 experience”
“Probably the best outlet store on the planet. Indistinguishable from regular J Crew (outside of the prices), I'm always able to find my upcoming seasonal wardrobe here.”
“Great store very clean and teen friendly! This was my second visit with my teenage daughter. They have soo many cute and stylish things? we will definitely be back!! Love the self checkout very fast and convenient and employers are very helpful!”
“The staff was incredibly kind and helpful! Abby helped me the most and was very helpful in finding the right shoe especially with giving me suggestions for what shoes would be best suited for what I needed!”
“Customer service was good except one worker she was Hispanic I believe she was very inconvenient she asked for my shoe size went to the back and walked out with no shoe and started helping another gentleman I was like wow granted I kept changing my shoe size but I was trying to find a conferable shoe for work I ended up finding 2 pair of vapor pro max and 1 air max and was happy with my service from the nice lady that was patient with me I hope she got great commission”
“Elena was absolutely amazing and helped out me and my girlfriend with understanding the deals and for saving money. We had her running all over the store for us and we felt really bad but she was super cheerful and happy to help. Absolutely amazing, sweet and helpful.
Giselle checked us out and made sure we saved money and even showed us online savings that we could do, she was super nice.
Will 100% come back especially if these two are working!!”
“I visited the Macys in Crossgates this am 11/12/25. I was looking for MAC lipstick a certain color. Jean Anderson waited on me she was SOO helpful, & Knowledgeable (she worked @ The Channel counter).
I asked her about different skin care products, again she was very informative. She also explained to me the Pre sales. Thus I purchased items today & will return on 12/2 to pick up. (items that go very fast).
Again a huge shout out to JEAN @ CHANNEL. THANK YOU Robin Liberty!!!”
“Massive outlet...It is very difficult to choose specific gift item within very short time.But,yeah, the exploration process is truly enjoyable and I never leave with buyer's remorse.
We specifically visited to find a school bag for a boy. Although, they had an adorable collection for girls, the selection for boys was unfortunately quite limited. Despite that, the overall experience was great,even visiting after Christmas, we didn't leave empty handed! Love this place.Also love their tops and sweater collections for girls.❤️”
“I am impressed by the collection in old navy cross gates mall especially low waisted baggy jeans for women. The associates were so helpful and kind, the line was so long when I went in but they were quick and efficient. I will be going back soon for my grand daughter :)”
“The ladies who run this Gap are the most helpful, knowledgeable people I've ever met. They patiently advise you until you look and feel amazing!! They are truly educated stylists who want you to look good and feel happy! I am so thankful to Ashley and Sarah!!!”
“I had the pleasure of being assisted by Balal in selecting a suit, and I couldn't be happier with the experience. From start to finish, Balal made the process incredibly easy and stress-free. His expertise and keen eye for detail ensured that I found the perfect suit that fit me flawlessly. Balal's friendly demeanor and professionalism made the entire experience enjoyable. I highly recommend Balal for anyone in need of a suit. Five stars all the way!”
“We had a wonderful experience working with Mrs. Varsha from the jewelry department on multiple occasions. She is incredibly kind, attentive, and knowledgeable, and genuinely focused on finding the perfect solution rather than just making a sale. Her professionalism and care truly stood out. We made more than one purchase and will definitely be coming back — highly recommend!”
“Nice selection of items. Decent prices and great clearance section. Staff was helpful, friendly and patient. Store was clean and things were spaced out as they could to practice social distance. Will return in near future.”
“Erica is amazing. I went in for an updated wardrobe because I am now 30 and it was time lol. Erica approached me asking if she could take the items I picked out to a dressing room so I could keep shopping, and then she asked me what I was shopping for today. I continued shopping and when I went to the dressing room, she told me that she also picked out some things I could try if I wanted and she had it hanging in the dressing room organized into multiple outfits. It was so sweet and I really loved a lot of the pieces she picked out that I wouldn’t have picked for myself on my own. She was there when I needed to try different sizes and brought it to my dressing room. She went above and beyond to make the experience not only pleasant, but fun!! Thank you Erica!!”
“The staff at this location is so kind compared to the other store in Albany. I really like how neat it is kept and how the fitting rooms are actual rooms, not doors with giant gaps under them. The clothing quality isn’t the best, but this location is where I will shop if I choose to go to Aeropostale.”
“Best Banana Republic store I have ever been too. Very clean and organize with an amazing staff that goes above and beyond to guarantee costumer satisfaction. Mat was very polite and knowledgeable about everything”
“Good collection. I bought a bunch of clothes here for my Hawaii trip. Shirts and shorts and sunglasses. Very reasonably priced and good quality clothes. Very happy with my purchase. Definitely would visit again.”
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“I recently purchased a suit from another store and had it tailored by them only to have a complete failure. That’s when I drove to Saratoga for the hunt of the perfect suit and stumbled across Kerry at Mark Thomas Men apparel Kerry and all of his staff. Went completely above and beyond to make sure that I had the perfect suit for my daughter‘s wedding after the correct suit was found their tailor added a little extra magic and it was amazing! It fit like a glove and the quality overall was hands-down, this will be my one and only stop from here on out. I can’t wait to pick out my next suit. Thank you guys again for all that you did!”