Extended Stay America - Buffalo offers a mostly positive experience for guests. The staff is helpful and attentive, with many guests praising employees like Stephanie and Chelsea for their friendly support and professional service. The rooms are described as nice-sized and clean, with basic amenities such as pots, pans, cups, and utensils provided. Guests appreciate the welcoming atmosphere and the small breakfast offered. While some mention that the first floor could be better maintained and the hotel is sometimes short-staffed, overall, many feel at home and comfortable during their stay. The staff's kindness and support make this hotel a good choice for those needing a clean, friendly place to stay in Buffalo.
They have wonderful staff that looked out for me the 6months I was here
February 2026
I had a problem with my room but Stephanie helped me to sort it out. She was funny and very kind so yeah 9/10
December 2025
We love the room, the location, but more importantly the staff! Susann, Steph, Angel and Lori have been an absolute pleasure to interact with and get to know. Will recommend this location to anyone looking for a place to call home away from home!
