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“Couldn't finish buying my new phone, have to go back tomorrow because their system is down for 24-48 hours. How inconvenient. Garbage. Not the store but the whole Verizon network.”
“Daquan was fantastic! These 5 stars are all for him. He was very professional and greeted me with a nice smile. He made the overall experience exemplary! Thank you, Daquan!”
“Signed in, we were next. 10 minute wait. Greeted and assisted by friendly salesperson. Got our cable receiver and a few basic installation instructions.Was told who to call if we had any issues. In and out visit, but not rushed and our concerns were addressed. Overall a good experience. However it was hot and muggy in store, maybe check the air conditioner”
“I came in and worked with Carmen and his Dominican manager Rayon who helped me lower my bill and get some promotions! I was almost ready to leave mobile but these two gentlemen brought my faith back in tmobile!! If you come visit this store come to see them!!”
Internet Service Providers
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“Just reached out thinking I needed a VOIP adapter, was connected to the chat and then redirected to Tom. Tom went out of his way to make sure I was looking for the right adapter. He even offered to call and explain that I didn't need it but help me understand it a bit better. Decided I would hold off and see if the phone I ordered works first. Will definitely be calling back should I need something in the end. Thanks Tom. Definition customer service.”