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“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”
“Had to reapply for my passport, and had the pleasure of working with Vanessa. She was absolutely awesome and made the whole thing so quick and easy. She was friendly and patient and made sure that everything was done correctly and efficiently. Thank you!”
“Perfect small town post office that is never crowded and the main mail lady is always super friendly.
Always have plenty of stamps, and service is fast.”
“The workers at this post office are very nice people and they always try their best, however I run a local business and depend on my mail in a timely fashion per the app. When I lived in Seaford, the app was 99.9% accurate and my checks always came. At North Bellmore, they are always understaffed and worse on holiday weeks. There needs to be better staffing by management, so PO Box owners can get mail in a timely fashion. This is an organization that should be more on top of things. The public depends on this. When the economy is tight like now, timeliness matters more. I’d love to see mail put in the boxes quicker so we don’t have to wait days extra. If the app was 99.9% on time in Seaford that SHOULD translate to all towns locally.”
“I am beyond grateful for the outstanding service I received today. I was trying to send a package and I was struggling with getting the package ready and trying to care for my two little ones. It was becoming impossible. Just when I was about to give up and try a different day the women who were working saw me struggling and helped me right away. There were two women who came around the counter and brought out toys for my little ones , I believe their names were Careen and Jeanette. Jeanette helped entertain my little ones while another women named Hani got my package already to ship. There are no words to describe how incredibly thankful I am for the love that was shown today. They worked together as a team to lend a helping out to me. I will forever be grateful.”
“This post office is great . James was super helpful and took his time to help me with my questions and prices . Going to the post office can sometimes be an anxiety inducing process. But this location is very cozy and usually isn’t packed with a line . I’d recommend going to this location if you are in the area for your postal needs. Once again James who was working the front was totally chill.”
“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“Super friendly staff, the place was a little busy but that's to be expected this time of year. The lady behind the counter made sure to help me make the right choice in shipping my package, giving me multiple options. The location itself could probably use an update, but given it's a government agency that probably won't happen for another 10 years.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“I was there today with my Toddler i had a Passport appointment and the 3 ladies were so nice and friendly and helpful, thank you so much for helping me and for being so sweet to my little princess .”
“I had the best customer service ever here. I went to see if a package of mine had been delivered there for pickup yet, and Fred
assisted me. He was extremely friendly and knowledgeable. He was unable to locate the package and I was about to leave. But as I was pulling out, he actually ran outside to let me know it was just coming off of a mail truck they were unloading. He went above and beyond to make sure I was being helped and felt satisfied here. Fred deserves a huge raise!!”
“I had absolutely best experience here . Very helpful people , specially I would like to mention about the lady I met Ms . Rose . She was so kind and considerate and took my son passport application inspite of the fact that I had an appointment issue before going there .
Thank you Ms Rose for your help !”
“Who goes to post office anymore but sometimes you have to I’ve been here to drop aparcels for Amazon and mainly we’ve been here for the kids passports. The staff here was very friendly with us when they did the passport application. pictures always take time so you have to go through the pain of taking the pictures again and again and again, but They were very patient with us. My children are blind some of them and it is hard to position them for the passport pictures but these people were very cooperative and I’m very thankful to them.”
“I don't think the problem is with the Post Office workers. I think the problem is with the customers who flock to this location overwhelming the staff. Especially those who go there for things other than mailing a package/letters or getting money orders. There are plenty of other avenues to buy stamps, get passports than waste the time of these fine people. We need this location for important tasks instead. Those who want passports can go to public libraries, other government offices as well. Do some critical thinking for once and improvise.”
“Truly a wonderful customer service experience. This was my first time applying for a passport and I needed some extra help. I can not say enough about Sukh .She was beyond kind , Helpful and most professional. Instead of rescheduling the appointment she took the time to help me .I am most grateful and I hope she is rewarded for outstanding customer service. Thank you so very much”
“Most of the people at Farmingdale Post Office are Great people. Like every other job you always have a couple of people that are having a bad day !
I feel bad , your the only one there because other people are on break, lunch or call out sick.management Will not put anyone else at the windows and Will not jump in even with a long line !!!”
“This is the best usps location I have ever visited.
Staff here is so nice and helpful. They greet every guest. Brian was really helpful. I am so glad that I came to this location.”
“This is the 4th time that I go to this place and I always have an amazing experience. The staff are very friendly, especially Ahmani. She's very professional, friendly, kind, knowledgeable and helpful. I got my passport here and she was very helpful. All the time I go here I wait for her to assist me, even if I have to wait 3 minutes for her to finish helping the other person. I know that I can count with her. She should be a manager because she does a great job like a manager.”
“I was helped by bigger guy , believe he is new , super polite and knowledgeable , he was very helpful and made our experience there pleasant. Didn’t get his name but he was great .”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“I love coming here. Mike is the nicest guy working up front. Always kind and welcoming. The scale didn’t work the other day so I left my boxes there for him to scan after things got fixed and he was nice enough to send a receipt to me in the mail. Thank you Mike! I go all the way here instead of Queens, here in Queens they are rude. It’s worth the trip!”
“The women postal clerks at window were nice and were helpful to me with answering my questions. The Supervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.”
“Love coming to this post office, easy to get to, and very polite and helpful staff. Lakshmi in particular, is a very resourceful and helpful staff. She explains everything in detail (had a international shipment to do, and it was my first time sending one), patiently, and does a amazing job. To me, they care and do an amazing job. Thanks guys. You guys are my go to PO.”
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“I came here 9/3/24 to apply for my first ever passport. the workers were helpful and attended to me quickly. I paid for regular routine service and received my passport in the mail 9/16/24 (less than 2 weeks non expedited!!) I then received my birth certificate in the mail 9/19/24. this was such an easy and quick process and I appreciate the workers at this post office who helped out!”