11:30AM - 4:30PM
923 Saw Mill River Rd, Ardsley
Shipping Centers
“They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
“I have been using Post Net for a couple of years now. From mailbox service to all printing needs. Professional service and reasonably priced. I highly recommend this team over Staples or Office Depot. Give them a try@”
“My UPS store is located in Congers, New York. As soon as you walk in you get a good feel. Staff is knowledgeable, professional and courteous. Always friendly and welcoming.”
“Christopher is brilliant, professional and so helpful. Plus he is an absolute delight to talk to. I hope he never leaves! Thank you Chris for being patient with all of us when we come in with our boxes!!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
“This UPS Store feels like my second home because I’m there so often. The staff is always helpful, friendly and incredibly quick. Even when it’s busy, everything is easy and stress-free. Highly recommend this location!”
“Randomly stopped in here to get something notarized. There wasn’t someone available but the person speaking to me was kind enough to let me know where else I could find a notary whether walking or driving. Long story short, you never know the day someone is having and them being helpful was a change of pace to how things had been going. A nice review is my small thank you.”
“I had a fantastic experience working with Peter. He was professional, responsive, and went above and beyond to make sure everything was done right. It’s rare to find someone so reliable and easy to work with these days. I wouldn’t hesitate to recommend him and will definitely reach out again in the future. Thank you, Peter!”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
“I have been to many different UPS stores. This one in Englewood Cliffs NJ was a bit different. Really friendly, efficient and focus was on making the customer feel happy! I needed a photo (2x1 1/2inches) which is slightly different than a passport photo (2x2inches). Jin, the owner made sure he made that size photo happen. He also is a notary and placed the notary stamp where it would not interfere with the application I needed to fill out. That extra care will make this UPS stores MY new UPS store!”
“The excellent communication and wonderful customer service I experienced on a busy Saturday morning made my visit very pleasant. I'm excited to return to the store for all my future shipping and returns needs.”
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“Temil from DHL in New Rochelle was incredibly helpful. He assisted me with my packaging and made sure everything was secure and properly sealed for safe transit. He was very kind and professional throughout the process. Thank you.”
“The customer service is exceptional, the store is very clean, they createdsome business cards for me and i must say I'm very pleased. I Only wish they were open earlier especially on the weekends.”
“5 stars for Jessica L. staples staff employee For going beyond and excellent service please give her a raise also a gentleman at the counter was great thank you guys”
“Went here for an amazon return. Friendly staff, this was my first time doing a amazon drop off. A staff member show me where the drop off area located and explain to me about QR code and receipts. Great service.”
“Very pleased upon entering store. Everything in good order clean when looking for an item. I asked an associate who stopped the work they were presently doing and she walked me right over to what I was looking for.”
“I have the pleasure to speak with Marika. Omg we need more dedicated and hard worker like you.She is highly knowledgeable, she treat me with respect. She goes above and beyond to make sure I was satisfied. Marika i really. Appreciate you. Great job♥️?”
“I have used this shipping company several times in the past and every time they have exceeded my expectations. They are fast and definitely reliable. The customer service is beyond phenomenal. They will come pick up your barrel from your pick up location. This is the only shipping company that I will ever use, especially shipping barrels. If anyone is looking for a trustworthy shipping company I recommend Dennis Shipping.”
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“I was worried about being able to get a document spiral bound while I waited (within 45 min) but Madison at the print area was fantastic and did it in 5 minutes and it looks great! Thank you!”
“Very thorough and attentive. Answered all my questions . First time shipping to the island, will definitely use again. I was able to go to the warehouse and saw the process”
“I had an excellent experience working with PDQ Mail Plus for the international shipping of a fine art painting from a U.S. auction to Germany.
Before the auction, I was already looking for a reliable shipper and reached out to PDQ. Their response came immediately, along with a very competitive quote — in fact, the most attractive offer I received.
The entire process was smooth and highly professional. Communication was clear, prompt, and very helpful throughout. The painting was picked up from the auction house without delay, and my specific requests regarding packaging were carefully noted and fully respected — something I truly appreciated given the value of the oil painting.
The packaging itself was outstanding. The artwork was extremely well protected and arrived in perfect condition. Without exaggeration, this was the most careful and professional packing I have experienced so far.
All documentation was prepared perfectly, which made the customs process completely smooth and hassle-free.
What impressed me most, however, was the speed: I won the auction on a Sunday, and just 8 days later (the following Monday), I was already holding the painting in my hands in Germany.
I can highly recommend PDQ Mail Plus to anyone needing reliable, professional, and careful handling of artwork and international shipments.
This will definitely not be the last time I use their services. Many thanks again from Germany!”
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“I was in the area and had to do a TSA screening and this place was quick and easy to you. They are an enrollment center for TSA/TWIC enrollment,
Idemia / TSA PreCheck. Located are the corner across from the Sunoco Gas Station.”
“Gregory is the gem of this post office. Patient, accommodating and just overall a nice person. Only reason I can’t give 5 stars here is because every time I come in, only 1 person is working the front and there is always a line. If they could adjust that, I think the reviews here would drastically improve.”