The UPS Store #2202 in Ardsley is a locally owned and operated business that provides a variety of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Located in The Ardsley Mall just north of Eckerd, the store offers convenient parking, long hours, and prompt service, making it a reliable choice for many customers. Customers have shared positive experiences, highlighting the staff's professionalism and expertise. One customer praised a senior staff member for expertly packing a delicate, heavy antique sewing machine, trusting him to handle the shipment from start to finish. The staff's attention to detail, such as placing fragile stickers and ensuring items arrived safely, impressed many. Past visits have also involved helpful notary services and assistance with urgent papers, with customers noting that the staff goes out of their way to help, especially under tight deadlines. While most reviews are favorable, some mention issues with customer courtesy and understanding, suggesting that more empathy could improve the experience. Customers appreciate the store's efficiency and the quick processing of returns and shipments, especially for Amazon returns. However, some frustrations arise when customers are unprepared, expecting free supplies or causing delays with complaints and unready packages. Overall, The UPS Store in Ardsley is appreciated for its location, services, and helpful staff, with many customers trusting their expertise for shipping and business needs.
Very rude and dismissive here. On multiple occasions
June 2025
They are Extremely rude The manager Has a nasty attitude with horrible customer service
June 2025
They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns