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“The staff at this post office are ALL truly AMAZING. They greet you with a smile and make sure every customer is totally satisfied.
An issue came up where one of the postal workers was not able to resolve an issue. The postal worker called the supervisor and problem solved.
I give them a 10 star!!!”
“I have nothing but good things to say about this place. I ought to know because I’ve been coming here for 37 years. The lady that was a bad clerk years ago is no longer there because her husband left her and went back to Korea by himself and then she retired. The staff now is very nice and accommodating. I’ve seen many employees even retire at this place through the years , that’s how long I’ve been coming here.I have nothing but good things to say.it’s also a safe place to get my eBay packages delivered. Too many porch pirates ( thieves) in the building I currently reside in .”
“I had a great experience at the United States Post Office in Woodmere. There was only one customer ahead of me, and the line moved very quickly. I needed a passport photo and walked in—even though the door states that an appointment is required, the staff was beyond friendly and accommodating. They were able to take my photo on the spot and carefully verify that it met all passport photo requirements.
There was also plenty of parking available in the lot, which made the visit even easier. From the moment I walked in the door to the time I got back into my car, the entire process took less than 15 minutes. Efficient, friendly, and stress-free service.”
“The guy working at the counter was very friendly and efficient Helping me ship my package. I was in and out in 5 minutes. By far are the best USPS experience i’ve had in the city - well worth taking the train over from bushwick!”
“Today was the first time going to this post office. I usually go to the big one off of Hillside and 164th and it's always a very unpleasant experience. I chose differently today and decided to go to this branch on Austin street. They had enough people behind the counter and my agent was a superstar. He helped me find the best price for shipping my package, helped me choose the right box and he made sure I didn't have to wait in line a second time! This is now my new post office!”
“I did my son’s passport here. I loved the privacy that was created in this location. They have a whole separate room for passports. Ladies taking the applications were knowledgeable and nice. The whole process was smooth, quick and easy as it should be . Highly recommend- this my to go post office from now on.”
“John deserves 5 stars. he deserves a PROMOTION.
I’m giving this post office such a high rating of 3 stars overall ONLY because of John is consistently friendly, helpful, and professional — the type of person who actually makes you feel good about coming in. Every time he assists me, I leave with a smile.
small building-stuffed feeling”
“I live in Brooklyn and would rather travel to the Middle Village USPS to drop off both my packages and my mail. They are so nice and friendly compared to the 11221 Brooklyn USPS.”
“The staff was super helpful. I walked in with a bunch of packages and they were patient and helped me right away while I sorted everything out. Made the whole process really easy.”
“I think this Post Office in Queens offers the best service. The staff is courteous and go above and beyond to make sure your paper work is in order. I had to go there a few times and I was impressed with their service.. I have sent a few people there and they were also impressed with the services. Great job ladies ???”
“I had an amazing experience at this USPS location. The staff was incredibly helpful, patient, and professional throughout the entire shipping process.
I was sending a very special gift internationally to the United Kingdom, and the employees took the time to answer my questions, help me with the paperwork, and make sure everything was prepared correctly. Thanks to their help, the package arrived safely and successfully.
Their kindness and excellent customer service made what could have been a stressful process feel easy and enjoyable. Thank you to everyone at this post office for going above and beyond. It truly meant a lot to me!”
“My sister and I have been to this post office to change the address of the house and that the man behind the window was very nice and friendly helped us out and gave us the correct information.”
“My friends, staff and I have been to this post office a few times and had a wonderful time this is because every time that all of us went there, there was so no and that it was fast with no one in the line. Also, the post office is located inside this borough hall.”
“It was not that crowded and the teller was very helpful although she didn't scan my return for aroma360. I hope they received it. Apart from that she made the rest of time real friendly. I am going back again for more business.”
“After having spent 25 minutes on a seemingly endless Post Office line on Flatlands Avenue in Brooklyn last week, this branch was a joyous discovery. Easy parking. One person in front of me, waiting for either of two tellers. Prompt, professional, courteous service. How rare.”
“Wonderful and efficient service. It was my first time coming to this post office and I can't find anything to complain about! It was seamlessly easy. The postal worker Christine was able to meet my needs and guide me to what was necessary for my shipment. Decently clean office too.”
“Quality post office that always cares for my packages. I’ve seen countless encounters where customers either bicker about the package pricing and simply waste people’s time. Appreciate your patience and care in the community.”
“The manager is the only one working today 2/24/2026 and she is sick a pleasant lady. Greets everyone and very accommodating even though she is the only one working. 5/5 customer service”
“My family has resided on 139 th st and Linden blvd. since the early fifties. In all that time we have had many postmen/women. Of them all Gordon was the best. Unfortunately he is retiring, leaving a large hole to fill. They have sent a few people but only one stands out. His name is Jeremiah. He is warm, courteous and delivers all your mail and packages with a smile. I believe he is a younger version of our beloved Gordon. Please consider leaving him on this route. This particular post office needs all the good will it can get”
“By contrast with the main in Sutter Ave, in this branch, the personnel is always helpful, amazing and in good spirits. The kind of people you want in the neighborhood.”
“Passport service there is great! I was able to get an appointment right away, parking was easy to find. Very efficient and polite staff, compared to other locations. They even gave my son a nice activity book with crayons.”
“My main location where I ship ALL my packages and letters. It sucks that they aren't open on the weekends. It is always closed from 12-1:15. Joyce is the sweetest lady ever! She is so helpful and gives assistance when needed. I have mainly been coming to this location because of her!”
“I took my daughter. I had appointment 1245.pm for the passport renewal, the lady she did the excellent job very professional she gave my daughter a big smile stickers. She was so happy.
I will definitely recommend all my friends and family this location for passport thanks to that lady she took care of my Doughter passport with out any problem. I appreciate it”
“I come to drop off packages every once in a while and have had good experiences. My packages arrive to the destination around 3 days after drop off so very standard and professional. The post office is small, but the clerks work very fast to accommodate everyone. I haven't had any issues so far. They have been lovely so far.”
“I went mid-morning and found a placed park around the corner. Sometimes parking can be an issue but overall it's fine. I was in and out just to mail a letter”
“A 2/5 score tells you everything you need to know about the people in this neighborhood, and nothing about this USPS location. It's fine, it's a public service, not a fancy restaurant.”
“They get the job done and the lines are short. the ambience is always the same, The same guy has been working there forever. I took one star off because I don't like feeling intimidated when I go into this post office and I'm gonna get a dirty look if I'm disturbing the guy working because he's busy doing something else. so he could help me.”
“Surprising a pleasant experience. All thanks to the woman with blonde hair and pink nails for amazing customer service. She was informative & quick! She deserves a raise. Thanks for making my experience a good one!”
“Excellent office. I went to pick up my children's passports, and they helped me through the entire process. I took my children's photos, and they were very kind.
LISA attended me”
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“On Saturday, January 21, 2026, from 11:30 AM to 12:20 PM, my husband and I came here to mail an international package. There were two service windows handling transactions. We went to the window on the right, where a young male staff member was working. Since we don’t speak English, he was extremely patient and kind as he helped us, making the entire process easy and smooth. Thank you very much!”