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“I needed a small square of foam (12x12 inch) for a craft project. The price was inexpensive for what I asked for and both of the gentlemen working there were kind and helpful with getting what I wanted ^^”
“Leon was amazing. The store was clean and the people informative and knowledgeable. I appreciate the offer that was given and the new speaker and I’ll be back for a mattress soon.”
“Suki was extremely professional and provided invaluable assistance in helping us select the appropriate mattresses. She demonstrated a high level of responsibility by ensuring the quality and accuracy of our order, and he remained consistently responsive throughout the entire process.”
“I had a great experience at P.C. Richard & Son thanks to Raza. From the moment I walked in, he was knowledgeable, patient, and genuinely focused on helping me find the right refrigerator for my needs rather than just making a sale.
He answered all of my questions, explained the different options clearly, and made the entire process smooth and stress-free. His professionalism, honesty, and excellent customer service really stood out.
If you’re shopping at P.C. Richard & Son, I highly recommend asking for Raza. He made this an outstanding experience, and I truly appreciate all of his help. Thank you, Raza!”
“I bought a new dishwasher at this location earlier this week and it was a very pleasant, stress-free experience. Anthony Chance is a great salesman and delivers terrific customer service. Thanks for everything!
Edit: I returned to the store yesterday to buy a new air conditioner, and Anderson was incredibly helpful. I really appreciated his help.”
“Your manager Nick was very helpful. He was very pleasant, answered all my questions and my shopping experience was easy and enjoyable. Excellent customer service!!”
“Uncle Charles is the best sales person!! he knows his stuff about the products. He is a fun time at Kiki with him in the store love him. He’s the best clone him if you can cause Charles is the man.”
“George McIntyre was awesome! He helped me pick out a new dishwasher and made the whole process really easy. He was friendly, funny, and super knowledgeable.
He took the time to answer all of my questions, made sure I had the correct measurements, and helped me find a dishwasher with all the features I wanted. I never felt pressured, and he made sure I understood everything before making my decision.
Great customer service from start to finish. I’m so excited for my new dishwasher to be delivered! Thanks, George, for making what could have been a stressful purchase so much easier.”
“What looking for a mattress and got the most information and I’m very pleased with the service I received from Gregory! Will be back soon to revamp my mattress collection in my home! Thank you, Gregory!!”
“Sales was wonderful. Delivery I asked the gentleman to open the box on my new TV fireplace unit told me he couldn't do it. I also needed help just moving an old refrigerator to put the new one in that place and move them around. Told him I would take care of him. Told me he was too busy and left”
“Chris and Mike are great. Had a good experience, he explained to me all the details on the item I wanted. And did a great job getting me the best deals. Outstanding service and very knowledgeable staff. Clean store as well!”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“Went to store to purchase an air conditioner, Marcos was great! He provided us with a great customer service. I highly recommend this store. And ask for Marcos M”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
“Gregory Gayle’s service was spectacular!!! He helped throughout the while purchasing process!!! I would definitely recommend him to anyone who needs assistance!!! Happy customer!!!”
“Great customer service, great prices. Their sales folks really seem motivated to help, not just to make a sale. Their prices are as good as it gets, and the price match guarantee works.”
“Gerson is a gem within this store. He is incredibly knowledgeable, patient, and completely focused on helping me find exactly what I needed without any pressure. Fantastic service! 100% recommend for any service needed”
“Walked in not knowing what washer I wanted Haseeb Mohamed gave me the time and attention to walk out with something not only affordable but durable and tested. Great location great staff.”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
“I had such a pleasant and pressure-free experience at this store. Mousa and the rest of the staff were so welcoming, helpful and patient and I feel very confident in my purchase!”
“Nick was amazing from the start. Very informative, patient and hospitable. He is a knowledgeable young man and he took his time . I appreciate amazing customer service and Nick provided that and went above and beyond! Thanks again”
“Our salesperson, Natalie, was great! She listened to our needs and concerns, and wasn't pushy about selling us anything we didn't want or need. She made our experience very pleasant. Highly recommend!”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
“Jordan was super knowledgable and helpful in helping me select a new mattress. He took time to work with me, was not overly pushy or salesy - I really appreciated it!”
“I rarely leave a review but after my experience with Greg at the City Point location I was moved to express my gratitude. He was professional, courteous and went above and beyond to answer my questions and help me out. Excellent customer service! This person needs a raise.”
“Great Quality Products ?.
Great Service ?.
My bed took two to three-week or more for delivery ?.
Set up and Review of bed ? and sheets was flexible and flawlessly done. ? ? ? worth the wait. Love ❤️ ? ?”
“Hello. This is first time buying from mattress firm Bayside. The gentleman Russ is absolutely amazing. He definitely treated me like family. I will definitely be back to Bayside Mattress firm for him. He has a great customer service personality.”
“5-Star Google Review for Raym
I recently picked up furniture from the Raymour & Flanigan location at 48-18 Northern Blvd in Long Island City, and I couldn’t be happier with the experience!
The team was extremely professional and helpful. Special thanks to Yuri Akilov, who made the entire process smooth and stress-free. He was knowledgeable, friendly, and went out of his way to ensure everything was handled perfectly.
The pickup instructions were clear, the staff was courteous, and the whole experience was seamless from start to finish. If you’re looking for quality furniture and excellent customer service, this is the place to go!
Highly recommend — 5 stars all the way!
Would definitely shop here again.”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
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“Bruce took great care of me from the moment I walked in. He was knowledgeable, professional, and made the entire buying process easy. He took the time to answer all of my questions, explained the different Sony TV options and protection plans, and helped me get the best deal without ever making me feel pressured.”