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“Bailey & Kyle are amazing. They totally helped us with our service. They were patient & supportive. They are the only reason we are staying with AT&T. Highly recommend stopping by the store for support. Thank you Bailey & Kyle!”
“Experienced an online problem with my account that was very frustrating, and decided to go into the Clay store, in person, to see if they could help. The Manager, Ashley, was extremely knowledgeable, very direct, and was able to not only answer all my questions, but relieve the frustration I experienced online.
Would highly recommend this AT&T store location for anyone experiencing problems with their phone or account! So much easier talking with someone in person, especially dealing with a professional who has such an extensive knowledge of how things work as Ashley clearly does.”
10AM - 7PM
318 Oswego St, Liverpool
Mobile Phones
“I went into the Liverpool Verizon location with a couple of problems: needed a charger for my smart watch and better phone/data coverage while traveling. Don showed me the wireless power share app on my phone which blew my mind. He then did a quote to change to the upper level of My Plan...not much of an increase in cost but more accessibility to towers! Game changers both!! Don answered all my questions and concerns with honesty, caring, and humor. Liverpool Verizon is the only place I go for phone questions! It's the best!!!”
“I have I phone that when I plugged in the charger cable it would not stay plugged in or not charge quickly he quickly realize that it was just a dirty connection less than 10 minutes at working beautifully. I was so grateful that was a quick and easy fix .Recommend the place. I’m sure he Give you as good as services he did me.”
“Great service from Connor! Had iPhone replaced, brought in new one for setup. There is a $35(?) charge for this but worth every penny not to have to navigate the confusing setup website. My phone was setup within 45 minutes with everything flawlessly transferred over my old phone. I originally bought the family's phones from this store. That experience was excellent as well. Highly recommend this location.”
“Had a project to work on with this store and the store manager Paula couldn’t have been sweeter and more helpful. An absolute pleasure to work with, she seems to truly care deeply about her store and how things operate in there, you don’t see that too often anymore. Thank you so much for all your help Paula.”
“Had a great experience dealing with Jeff in purchasing a new phone. Everything was transferred quickly and successfully from my old phone. Excellent customer service.”
“I am so happy I called this T-Mobile and got helped by Sarah. She is attentive, fast and knowledgeable. I was in and out of the store in about 90 minutes.(Very fast time compared to the 4 hours I spent at a previous t-mobile that day and got nothing accomplished)Sarah made sure everything got transferred over. Made sure my phone was set up accurately. Even gave me suggestions for thing I can do later on with my plan. She broke down all of the benefits of my plan and answered every question I had. AJ was very helpful as well.If you need something done right, go to this T-mobile.I was a former sprint customer so they help them as well.Highly recommend.”
9AM - 8:30PM
120 Township Blvd, Camillus
Mobile Phones
“After a useless visit to the T mobile on W. Genesee Street and a rude manager unwilling to assist me with my concern, I went to the one in Costcos and the young man was very helpful”
9AM - 7PM
3850 NY-31, Liverpool
Mobile Phones
“Erin is AMAMMMMAZING! Give her a raise & new title to Store manager. She is everything a company needs! Thank you sooo much and for being very patient with me. Love my new watch!”
“The associate who helped me was top notch. Perfect execution of customer service, explaining My options, verifying my identity (which I appreciated), and friendly.”
10AM - 8PM
3837 NY-31, Liverpool
Mobile Phones
“Our bearded customer service guy, was absolutely amazing. We made an appointment and was talen right away. It was Christmas Eve. He had me and my 2 kids laughing so hard the while time but he was also super professional. We teased my kids that we were getting them flip phones, it was hilarious ?. He processed my order and got us in and out in less than 30 min. Fastest phone upgrade I've ever experienced!”
10AM - 8PM
3881 NY-31, Liverpool
Mobile Phones
“Joe made it very easy to switch our home internet and phone service from spectrum to T-Mobile!! Amazing and magnificent customer service like he was our friend. Recommend this store for sure.”
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“Came to the Store first thing on a Monday morning and found a waiting line. The store only had one employee at the time and I was amazed how this lone employee started to hand all the customers. Thank you Paul for the great service and your amazing ability to work under stress of a customer line and ability to offer great service.”