Hardware Stores in Ballston Spa, NY

“The nicest people work there! Neat, clean & organized with plenty of stock and large variety. The prices are fair and the quality of their inventory is excellent!”

“This is a slightly smaller home improvement store. They still have a very large selection of stuff. They do not have a huge wood stock. The staff is friendly and helpful.”

“It's pricey but when you want to move on a project it's the place to go. My contractor gave me a list of things he needed for my screened-in porch project. A variety of pressure treated lumber, composite, even some trex. I tried for 3 hours to put this $2,000 order order together at the local box construction store. The 2x10s had to come from one place the 2x4s had to come for another place the 4x4s had to come from a third store but then finally they found one store where I could get everything but then they told me that they couldn't deliver these items I would have to go pick them up. We're talking 16 ft boards how am I going to get those into my Honda Accord. As the orders were put together and then reassembled at different places about a dozen charges appeared on my credit card and then disappeared as credits were given when the orders were canceled. It was getting to be a gigantic mess. And at the end of the day I still would have had to rent a truck and go pick the stuff up and carry it here myself. So I canceled everything at the box store. Every last single thing. I took the order fresh to Curtis and made a 5-minute phone call. The cost was about $200 more. Due to the size of the order there was no delivery charge. I did not have to rent a truck, I did not have to go get it myself, I did not have to assemble an order across four different stores.

And then there's the part where they know what they're doing. The staff have the expertise to help you figure out your order and get it right. One guy in the deck section spent 2 hours putting together the trex order for my outside deck, a separate project I have recently completed. At the box store I could just get a kid to come show me the samples and what they had in stock. They never even explained the different grades of Trex.

Anyhow if you are ever wondering how these stores survive in competition with the big box stores I think the answer is quality of the product, expertise of the staff, taking time to help customers, and making it all work in a timely manner. For some of us the agro of bumbling around a big box store and guessing what to buy just isn't worth it.”