“This place is very superb the prices are low and the worker john was very helpful and patient. This ace definitely deserves 5 stars and more!!!! THANK YOU JOHN FOR ALL YOU HELP!!!!!!!”
“Not usually one to leave reviews, but I had to today! I ended up here on a whim after two other stops and cannot say enough great things about Chris in the paint department. He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. Customer service like that is hard to come by these days. Thank you again — I’ll definitely be back! #FreeSampleFriday”
“Walked in and right away John behind the counter set the right mood. Was ceru helpful and friendly! Ended up having Duke assist us with our project needs ans he was fantastic!! What GREAT friendly and helpful employees!! Thank you. I will be returning just because of the level of knowledge and service provided.”
“I always have the best experience here. They're knowledgeable, friendly, and helpful. I also appreciate how they have a relaxed vibe. Rob in particular today was great and nice to my toddler who was running around.”
“I called earlier in the day, for a sump pump. Vince answer the phone, I asked him if they had this sump pump in stock, and he said, we have only one left. I said can I come and pick it up, and he said I'll put it on the counter and it'll be waiting for you. I went up an hour later to pick it up and my name was on the box. The gentleman behind the counter said, I'll be right with you it was a few seconds. Very professional, very neat store at the counter. And I had a great experience there. I'll be coming back again for projects I do around my house pertaining to plumbing.”
“Chris helped me with a special order for lighting fixtures for a home re model. He was terrific, he knew exactly what I was looking for & could not have been more knowledgeable or professional. He is what customer service is all about & hopefully management acknowledges his professional skill.”
“Did not know where to find something and asked an employee. She immediately located it on her phone and directed me where to go - exactly. She was very friendly and understood exactly what I was looking for.”
“Home Depot is like a very large hardware store in my area for those who may not know what this place, it is filled with pretty much anything & everything that you could possibly think of. The only thing it isn't filled with is employee's which is the reason why it lost the star. I was able to find everything I needed, but it was because I had to search up and down each aisle looking through every little nook and cranny trying to find exactly what it was that I was looking for because I did not know this store. They do not have a designated person in one single spot they have people walking around all over the place and they always seem like they're too busy to help you. The store when I went in there did seem well kept, at least for a big Warehouse type of building and there was somebody going through while we were there washing the floors with a for washer which to me was kind of odd in the middle of the day which is a nice slip hazard, but if that's the way the company does their business then, to each their own. I would only ask that they would put more people into their departments, so that they would be able to get more help when people need them. I understand that this is a trying time but, even before covid-19 this was something that they struggled with. Overall though, it is a decent place to get what you need for your workplace, construction job, or home repairs at decent fair prices. So if you feel like there is something on your list that needs to get done this would be an excellent place start looking. Thank you so much for listening.”
“Love this home depot !!! Stopped in today BEST precut wood 2x4's for fires! Thank you so much ! *Update: burn time on treated wood is PHENOMENAL. ! Will buy again!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.