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“I work for a cleaning company and had to stop by this location to drop off items from a hoarding clean. I had some issues getting into the gate so I went inside to speak with someone. Heather was awesome! She looked up the issue and fixed it within minutes! May she continue to work there and forever make things easier for us ❤️”
“Extremely clean facility, exceedingly professional and kind staff, accommodating opportunities with great prices, impressive informative staff member with patience to my many many questions. Sherman, is the reason we selected this location for our storage needs. Thank you for a wonderful experience!”
“Tiny came today to drop off the container. He was very professional and friendly. Explained everything I needed to know about the container and even showed me. Woukd recommend him to anyone. As we were continuing to chat he said he was from out this way. I told him where I was originally from. Funny we were both from that neck of the woods. I asked him his name and started laughing. Told me he knew a cousin from up there. I replied I am a sister to that cousin. Such a small world. We hadn't seen each other since we were much much younger. He was shorter than me back then...lol. I would love to have him come back and pick up the container. Diane ODell”
“Chris D., Chris E., Ian R, Hoagie, Tom, Carlton, Rodgers, Mike and Montique did an amazing job moving the Flynn Battaglia Architects office! I would definitely recommend calling Charlie and using Corrigan if you need professional movers.”
“Great customer service showed up muddy big problem can’t store my garage water problem change of plans contractor told me get a unit now I did 3154 union rd woman behind the counter calmed me down got me a unit walked me thru it she is an angel see ya tomorrow angel when we pull up truck loaded respect appreciate”
“I just wanted to take a minute to give a shout out to Garry at Extra Space Storage on Leo Place. My storage needs tend to fluctuate from time to time, so I am often in need of additional or larger units. Whenever I have a question or concern, Garry is always right there to help me out with the information I need. He knows how to do his job
and he does it with professionalism as well as a friendly attitude. I know that if Garry is person I am working with, I won’t have any issues and things will be done right. Thanks Garry. Keep up the good work!!”
“I rented an outdoor space from Extra Space Storage from the Langer Road location. The manager Bill was very helpful and informative. He explained things very well.”
“Merrick. and Ron were so helpful and kind! Always available to answer your questions and help in all areas of storage and moving! Do not pass go do not collect 200 dollars go to extra space!! You will not be disappointed!”
“Was facing potential issues with my payment. Representative at the Transit td location of Buffalo Ny stayed on the phone w/me &walked me through until we got it all figured out. I was grateful &she reminded me of why I remain so loyal to Extra Space Storage. I've used their services in different states. Always a satisfactory experience”
“Fran took excellent care of us . she assisted us in the office efficiently. She took care of issues we had and explained in detail how things worked. Fran was very courteous , patient nice and definitely went above and beyond to help us out. I am glad someone was in office to help us out.”
“Skipp is the man! He was helpful, Wasn’t there long. Skipp was able to transfer me from my unit to another that included more space available. very smooth in and out experience.”
“Divorce is never a good time but when my nephew found himself in need of a place to store his stuff while getting back on his feet, we found ourselves at your Getzville location. Tim was very understanding and got us set up with the perfect solution for Mikey's stuff. I will definitely use this location again if I find myself in need in the future.”
“Nevada help me figure out which unit I needed it was very kind and respectful she's a great woman she helped me a lot thank you and I will use this storage place again and further”
“I have been renting from this location for years. Absolutely the best customer service in the industry. Heather is amazing. She is always friendly and happy to help if needed.”
“Tim is amazing!!! He was so helpful, gave great advice, was extremely patient and especially kind. It took just a matter of minutes and he had already made my day!
Thank you EXTRA SPACE STORAGE (and Tim)
Debbie”
“Great experience there and the property manager Taliyah was a great help in aiding me to the directions and resources I needed for my time with the units. She made things a lot smoother for me.”
“Took 5 minutes to purchase a space, Robert provided top notch customer service. Glad I went with these guys, and they were almost $30 a month cheaper than the next place.”
“This was such an amazing place. The manager is customer service driven and a pleasure to deal with. She made me feel so welcome. The facility itself is beautiful and kept immaculately. Very secure although easy to go in and out for customers. I have used other facilities and this was the best by far! Even when I was just done with my space there for now, they were so kind. I will definately be using their facility again in the very near future!! Thank you Ikon for making our crazy situation so much easier.”
“Skip is always willing to help out with any questions about my account. He is very personable and puts me at ease knowing my belongings are in good hands at this facility”
“Great memorial day deal! Unit was ready when we arrived, and I was able to access the property with the mobile app. Our free lock (part of the sale), was in our unit waiting for us. No hassle, great price, clean property.”
“So far a great experience. Shawn drove my daughter and myself around on the golf cart picking out the perfect spot to store our items! Tom was helpful at the desk. They gave us excellent service and we will be using them for a while. Great location on Walden Avenue and close to everything.”
“First, I would like to say, great job Camellia! She was professional, friendly and knowledgeable. The storage unit itself, amazing. It was very clean and very well maintained. I noticed a lot of security cameras throughout the whole premises. No gimmicks, no false advertisement just straight up good business. The best part, while everyone's charging $150 or more or a more for a 10x10 storage unit, 101 along with a $100 security deposit. Wich you get back after you move your stuff out of the unit. That's the way I like to do business. Overall, I very pleasant and safe experience. Keep up the great work.”
“The boys just got done moving my parents whole house and we will most definately use them again in the future. They were careful and wrapped everything extremely well. Very happy with the service provided! Will recommend”
“It was very easy , no contact transaction. Signed up on line , downloaded the app. The next day I moved in. Had my storage area number and the authorization to open the gate on the app. My lock was waiting for me and it was all very effortlessly easy. Cheapest rate in my area to top it off ! Excellent transaction!
July 7th 2025 , three months after rental they doubled my rent !?”
“My family, and I were looking for a storage unit, that is near or in the West Seneca area. I found West seneca storage on Google. I immediately called them and got my saving grace angel Sandra! She was so polite, courteous, and very understanding with my situation. It was my first time renting a storage unit, so I did not know what questions to ask. Sandra provided me with very detailed information, which really put me at ease! I had a hard time setting up my online account, so I sent an email to the company, and Sandra replied right away, and helped me set up my online account! A month in, my family realized we needed more space, so I called the office over the weekend, and left a message about getting another unit, close to ours. Sandra knew I was coming in on lunch, so she had everything ready for me to sign, and cash out! She even referred me to the company next store who rents U-hauls! I got a 2nd storage unit, and a u-haul truck, all in under an 30 min for this Saturday!!! I couldn't be more happier! Great customer service! Security cameras and lights through out the storage unit facility. I will definitely come back again on the future! Thank you Sandra for your hospitality ?”
“Room To Spare is the place u definitely want to store ur items at.The staff is very friendly. Very professional, and very helpful. I would highly recommend themThe warm welcome that I received from day one has continued. And even the I know its a business. I feel like their family. If I ever need them again. I know they will Be there for me.”
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“Dawn is great! I’m a long time return customer! She took time to show me several units, and explained all my options! Units are clean and well maintained!
… Bill S.”