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“Ryan was awesome to deal with . He went out of his way to make it happen for us we both got new phones and couldn't ask for a better personality. Also a big shout out to the central square store for making our experience awesome . Thank you again to Ryan and Anthony.”
“Experienced an online problem with my account that was very frustrating, and decided to go into the Clay store, in person, to see if they could help. The Manager, Ashley, was extremely knowledgeable, very direct, and was able to not only answer all my questions, but relieve the frustration I experienced online.
Would highly recommend this AT&T store location for anyone experiencing problems with their phone or account! So much easier talking with someone in person, especially dealing with a professional who has such an extensive knowledge of how things work as Ashley clearly does.”
10AM - 6PM
318 Oswego St, Liverpool
Mobile Phones
“I went into the Liverpool Verizon location with a couple of problems: needed a charger for my smart watch and better phone/data coverage while traveling. Don showed me the wireless power share app on my phone which blew my mind. He then did a quote to change to the upper level of My Plan...not much of an increase in cost but more accessibility to towers! Game changers both!! Don answered all my questions and concerns with honesty, caring, and humor. Liverpool Verizon is the only place I go for phone questions! It's the best!!!”
“We came in and we had wade as our manager. He went ABOVE AND BEYOND for us. Dealt with an insane amount of bs to get us switched over with them while he kept a smile on our face. I’m so happy we went through with it.
SOMEONE JUST GIVE WADE A RAISE.”
“I'd give 10 stars if I could! Sonny repaired a badly damaged phone in less than 30 minutes, was honest and didn't try to upsell us on anything. I will definitely use their services from now on!”
“Best place to go for help with technical support. More helpful than any other phone store. Everywhere else we tried was inattentive or just said they couldn’t help with accounts not associated with the brand, or third party apps. Staff I are extremely knowledgeable and willing to take time to help customers.”
“Had an issue with my phone cover bubbling up. Verizon store said it'd be expensive to repair and that I ought to consider a new phone. This one was under 3 years old. Wireless Connections diagnosis the problem to the battery.Flashlight had also quit working, because of the battery. They put a new battery in it for $ 80 + (labor, new battery, etc). Phone works fine, no issues. Flashlight works fine now. Staff was very professional and pleasant to deal with.”
“I stopped at the Cricket store in Cicero. Xavier helped me with an issue I was having with my phone. He was so pleasant and very kind. He fixed my problem in a matter of minutes. I am able to get a new phone in September. I will for sure return to this store to purchase my new phone. Thank you Xavier.”
“He put my mind at ease, I had dropped my phone, the screen had some cracks in it. It also was doing some weird things with dimming the screen. He had told me it was because of the cracks that it was doing that.
I have insurance on it, they came right to my house to fix it. It was fixed in like 5 minutes!”
10AM - 8PM
100 Matty Ave Unit 20, Mattydale
Mobile Phones
“Michelle is excellent and really knows her stuff. Very friendly & sweet. She helped my son get his new phone setup. She is a great help and I highly recommend her.”
“The staff was very friendly and knowledgeable. They helped me get a phone I purchased elsewhere back into service. They even provided a new sim card. Very quick and no charge. I was very happy and would highly recommend them.”
“We always find the stuff we need when shopping at this corporate giant. We were traveling around upstate NY and needed a few things to continue with our trip. The items we needed were priced right.”
9AM - 7PM
3850 NY-31, Liverpool
Mobile Phones
“Erin is AMAMMMMAZING! Give her a raise & new title to Store manager. She is everything a company needs! Thank you sooo much and for being very patient with me. Love my new watch!”
“The young man was great syncing my new phone and patiently listened to me babbling on. He was patient with the customer ahead of me. I appreciate his manner and good service. Thank you!”
“Visited site in Cicero to change up my bill.
Very professional and knowledgeable ,Mary and Alison helped set up a new program, which ultimately lowered my monthly bill.Much Thanks!”
“The people are helping very well. Always satisfied with the help, suggestions, and even if there is no product to be found. Like soda can foam coolies. Disappeared from the face of earth.”
10AM - 8PM
3837 NY-31, Liverpool
Mobile Phones
“Danny Torres the Associate who worked with me was Excellent. Friendly, Knowledgeable, Patient, and solved my issue. Very good employee.
Rich Hall”
10AM - 8PM
3881 NY-31, Liverpool
Mobile Phones
“Joe made it very easy to switch our home internet and phone service from spectrum to T-Mobile!! Amazing and magnificent customer service like he was our friend. Recommend this store for sure.”
“Scheduled an appointment to upgrade my iPhone X to a 15Pro. Arrived 10 minutes early and was immediately helped by Kenzie. She quickly got the phone I wanted (to begin the mirroring process) and told us about the discount for accessories. We continued to shop for a new case, screen protector and wireless charger. She expertly answered my questions (after reading multiple reviews on the phone I selected) . She also assisted with a question about my iPad’s mail issue.
My experience from start to finish was excellent! I recommend Kenzie (or Dan, the manager) for any of your cell phone or Verizon needs.”
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“Walked in to get a screensaver and Mike worked with me to find the product as it was a five year phone. In the process of ordering, I decided to go with a new phone. Mike walked me through the process by looking at the plan I had and made adjustments that would benefit my plan and set up my phone and answered all my questions with compassion and kindness. Every store should have a Mike, people would be more than happy to come in for services and products. Thank you for restoring my faith in AT&T. Thank you, Mike. 10 out of 10.”