“Delivery came on time and the drivers placed the items where I requested. They were kind and professional making sure I received everything I ordered. One box had a small rip but he opened it there to make sure there were no scratches. I like the app they use. You can see where the truck is on a map and they let you know when they are almost there as well. I would definitely use this service again and recommend using them.”
“This store has always been very pleasant to work with. Today I met Rick and he just pushed this store higher for me. I needed help printing an obituary and I am tech challenged he did everything for me. He went above and beyond while helping other multiple customers at the same time kind friendly and knowledgeable. Thank you Rick.”
“The UPS store in Cicero,NY is number 1 ! The staff have always been friendly and so helpful.
Always clean and the bins are never filled to top. Which is a big deal when you are in a hurry . They are on it . #1 Exceptional Teresa Jones”
10AM - 6PM
4118 NY-31, Clay
Shipping Centers
“Apparently I’m at the stage of life where I’m writing a review for Staples. Is it because I have kids going back to school? Is it because I secretly love office supplies? Or is my life just incredibly boring? We may never know.
But honestly, I love this place. It always feels like no one is actually running the store, which sounds like a criticism, but for me it’s basically paradise. It’s quiet, it’s empty, and I can stand in the pen and planner aisles for an unreasonable amount of time contemplating all of my options without anyone bothering me. Living the dream.
The pricing is also fascinating. Things are either wildly expensive or so insanely on sale that you feel like you’ve committed some sort of retail crime. There is absolutely no middle ground.
My snack-loving heart is always delighted when I make my way to that strange little mismatched section of office supplies and miscellaneous nonsense, where I am greeted by what has to be the largest barrel of cheese puffs known to mankind.
Why does Staples have a giant barrel of cheese puffs? I have no idea. Why do I care? I don’t. I’m buying it.
The kids have their school supplies. I have orange fingers. Everyone wins.”
“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
“I recently had the absolute pleasure of visiting the FedEx Office Print & Ship Center, located at 628 S Main St, North Syracuse, NY 13212, and I cannot say enough about the exceptional experience I had.
From the moment I walked in, the level of professionalism, efficiency, and genuine customer care was immediately evident. Adam was truly phenomenal—knowledgeable, attentive, and incredibly detail-oriented. He took the time to fully understand exactly what I needed, offered thoughtful guidance, and ensured everything was completed flawlessly. His dedication to providing top-tier service is rare and deeply appreciated.
Adam also did an outstanding job on my initial project. His professionalism, efficiency, and commitment to getting everything done right the first time made a lasting impression. He was organized, responsive, and clearly takes pride in delivering high-quality service. It’s clear he values both accuracy and customer satisfaction.
What stood out most was the culture at this location. Every staff member I interacted with was courteous, patient, and highly competent. The store is well-organized and operates seamlessly, even during busy moments.
With a full range of services—including packing and shipping, shipping supplies, professional printing and finishing, business and document services, passport services, self-service options, Wi-Fi, and office supplies—this location truly does it all, and does it exceptionally well.
This FedEx Office Print & Ship Center stands out as a model of what outstanding customer service should look like. I highly recommend it to anyone looking for reliability, professionalism, and a team that genuinely cares about getting the job done right.
SECOND VISIT
I returned to the FedEx Office Print & Ship Center, located at 628 S Main St, North Syracuse, NY 13212, for a second, much larger and more complex project—and once again, the experience exceeded every expectation.
Reign, Caitlyn, and Brittany delivered another phenomenal job. They worked together seamlessly on an enormous project involving color photos and crucial documents, and the level of care, organization, and attention to detail was truly exceptional. They didn’t just complete the project—they elevated it, ensuring everything was polished, professional, and fully suitable for submission to a law firm.
Their ability to handle such a high-stakes, detail-heavy project with precision and efficiency speaks volumes about their skill and dedication. They also went above and beyond by ensuring the entire project was properly prepared and sent out with great care and accuracy.
In addition to that, they assisted with multiple services effortlessly—handling Amazon returns, sending faxes with properly attached receipts, and managing a stack of certified letters quickly and efficiently. Every task was handled with professionalism and ease, no matter how complex or time-sensitive.
This location offers a full range of services, including packing and shipping, shipping & packing supplies, professional printing & finishing, business & document services, passport services, self-service options, Wi-Fi services, and office supplies—and they execute all of it at an exceptionally high level.
This team truly exemplifies what outstanding customer service looks like. Their professionalism, teamwork, and commitment to excellence set this FedEx Office Print & Ship Center apart.
I highly recommend this location to anyone who needs not only standard services, but also expert-level support for more detailed and important projects.”
“How was my experience at this UPS drop box you ask? Amazing! Wow, what a box! It opened its mouth and swallowed a smaller box and then that box reappeared in a different area! Possibly the work of the devil, but until I know for sure I'm twirling in a field of daisies at the magic of it all!”
“I don’t think I would’ve found it without the map guidance for Google maps. But I’m glad I did. It’s very easy to get to and closer than the one I normally go to.”
“5 star review for the service at this post office location. I order live birds (baby chicks) through them and the lady called me at 8 am (30 minutes before opening) to let me know my chicks had arrived so they weren’t there longer than they needed to be. I’ve tried the Phoenix post office and others and they never called or reported my poultry arrived which is terrible. I will be using this office for now on with my online orders!”
“The staff here is friendly and helpful! I had a package that needed to be delivered before a certain date as it contained important information. Unfortunately it was mis-shipped but they took the time to help me track it down even though I don't live around the area! Would recommend their services/help!”
“I love my job! Great place to work . Management is awesome. Great coworkers brand-new trucks excellent pay good benefits home everyday flexible with scheduling great start time great end time. In my opinion just a great place to work don't plan on leaving until I retire plus pay increases for good work after max pay.”
“I go here for all my mailing needs as an eBay seller (and sending out holiday cards) and I’ve never had a bad experience here. Customer service is consistent, fast, and friendly. During times of high demand, there will be a more urgent, rushed nature but that’s all of retail. Just be patient and communicate the best you can, because retail workers deserve the same courtesy and respect as anyone else. Thank you USPS for your hard work!”
“ive never had a missed delivery or scan from this place and the staff have always been extremely helpful with my questions thanks guys,sorry for the 1 star i know its not ur fault”
“The James st branch isn't the most convenient for me to go to, but it's my #1 choice regardless. We'll worth a few minutes extra drive. Employees are great, knowledgeable and very helpful. On street parking in front, with decent room for multiple vehicles”
“Amazing customer service!! Every time I've gone in and needed help they've been more than willing to help me out and try their best to find me boxes they already have so I don't have to pay! I've never come across someone who works there that isn't willing to lend a helping hand! Very genuine and kind people, if I could rate higher I would!”