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“I first checked the reviews as I do every business I am about to use for service. Every previous review spoke of Ray and how delightful he was. So I had the greatest pleasure of experiencing Ray first hand and his service was impeccable. He was very professional and precise. Also a great sense of humor. Would highly recommend for your rental needs.”
“Picking up my rental truck was so quick and efficient at this location. I had originally booked a rental at a different location but their location system was down so when they sent me to this location I was expecting bad news again. Gloria took the terrible experience I was having and turned it around quickly. She greeted my husband and I with smiles and explained the process thoroughly. I didn’t get the gentlemen’s name who gave us the truck but he was also very kind & explained the process throughly as well which we appreciated since having a previous problem with U-Haul. I will definitely be returning to this Penske location.”
“Wonderful experience from picking up my vehicle to dropping it off. Great customer service friendly atmosphere . I would definitely be renting again from this location. Thanks again”
9AM - 5PM
383 Grand Concourse, Bronx
Truck Rentals
“Although the location employees were excellent. I definitely believe I was overcharged. I had an $19 van estimated 20 miles and only did close to 10 and brought it back full gas and was charged $75.00”
“All 3 personnel who assisted me were very helpful and kind. Also i would like to add how professional & passionate Stephenie (lady at the counter) was, she takes her job very seriously, not everywhere you see such character. Overall it was a pleasure doing business with Uhaul.”
“Grate place and the cleaning staff is awesome... I have bin having my items in this storage for over 3 years and I would not change it just for the security feature...”
“The space, the people, all were great. Even with the tricky location, I was in and out in 15 minutes and that includes the set up of the trailer. I couldn’t be happier with how it all worked out.”
“The service was very good. The young lady there helped me in my enrollment and she helped navigate me through the steps if I got stuck in the application process. It was very streamlined and I would definitely go again. Thanks for everything.”
“If you need a truck or van I highly recommend you come here. The entire staff is super cool and friendly. This location always has good clean vehicles. Pick up and drop off os super convenient even after hours.. the manager is great. The assistant manager is great and the staff is awesome.. I know I wrote that already.. but they are that good..”
“Only reason for why i given this company a five star cuz of a manager at gunhill rd & allerton ave that not only polite, know how to greet people, break down details but he's a one man army machine where if it's ever busy he still make you feel that ur time n business is much appreciated . So the company in general got some decent prices but that fifth star belongs to manager Ray. I recommend the company in general but of the manager at that site in the Bronx i advise you to experience the service first hand.”
“So far, all the times I’ve rented from this location there was a vehicle available and clean.
Service is almost seamless, especially if you make a reservation beforehand.”
“I had made a reservation for a truck and on the pick up day the truck wasn’t there despite that I called a day before, spoke to Justin who confirmed the truck was at their location.
I was upset and frustrated but Aslin from the service department went out of her way to find me a truck from a different location that fits my needs and was checking on the ETA to make sure the truck comes on a timely matter.She accommodates me well.
She’s a true worker, a real customer service.”
“Great business good people too Gene & Jordan. Trucks are clean and good running! Also the guys are good will taking appointments when booking a truck which is key for a truck driver! A lot of the over rental places you can book a truck and show up and it's been already given away to another customer! 5 stars ?”
“Excellent customer service, the stuff at this location are always willing to help with any concerns that might arise during the rental. I will definitely recommend anyone to rent from this location. They have mostly new equipment, and the equipment is well kept.”
“My experience with this location was great! I used this location before and had a good experience that is why I came back and used it again the staff was very friendly and knowledgeable also helpful! Definitely worth using this location in the future and will definitely recommend to everyone!”
“Can be pretty crowded early in the morning with small trucks loading and offloading from trailers. Staff works really fast and you can get in and out quickly at other times.”
8AM - 10:30PM
3424 E Tremont Ave, Bronx
Truck Rentals
“VERY EASY TO DO ON THE APP NO Trouble until i called the actual place HOWEVER THE ACTUAL PLACE THE WOMAN WHO WORKS THERE HAS A Terrible ATTITUDE PROBLEM this seems to be a family owned business where the wife works for her husband or some such none sense and she answers the phi e like its a hassel for her give the customers an attitude like we are bothering her...I'd recommend using the app”
“Best truck repair facility anywhere. If you breakdown and you're near this shop rest assured they'll get you up and running and back on the road in a timely manner. Fixed right, not just patched up.”
9AM - 5PM
2800 White Plains Rd, Bronx
Truck Rentals
“Not to much, basically you have everything setup good. Maybe another person for the weekend, but not to much , everyone works there were professional and friendly. I'm sure going back again when I need rent a car or truck. ,. Thank you for the experience it was my first time renting a truck..”
9:30AM - 6:30PM
2051 Webster Ave, Bronx
Truck Rentals
“Definitely recommend this location, it is a multiple business location ( Uhaul & Restaurant) ran by the same family and I rented about 30 minutes before they closed the Uhaul portion. The manager was definitely being pulled in so many different directions but was very polite was multi tasking got me all taken care while handling the restaurant issues at the same time! He was very friendly, very professional, even though he was so busy I never felt ignored or forgotten about! Again very pleased with the service I received and will definitely be back to try the food and for all my uhaul needs!”
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“This was the experience I had renting a Van! We had some last minute changes for a trip with my church and needed a van last minute. I showed up first thing in the morning and Explained the whole to Gloria (She’s the best!) and even though there’s was nothing available on site she made a few calls and within minutes she was able to make it happen thanks to Gloria, Big Kevin and Cesar The Trip was a success and there’s wasn’t any delays I Recommend this Place 10/10 ?
I appreciate the crews hard work and service!
Definitely coming back!”