Apple Williamsburg is a reliable and friendly Apple Store known for its great customer service and helpful staff. Visitors have had positive experiences, often praising the staff for their kindness, patience, and expertise. Kim was especially appreciated for her helpfulness and positive attitude, which made a difficult day better. Nay provided calm and reassuring assistance for a customer whose phone wouldn't turn on, answering all questions and making sure they left satisfied. Fabiana was recognized as an outstanding technician who made the repair process smooth and attentive. Eric and Ian also received praise for their patience and going beyond expectations, helping customers access their iCloud accounts even close to closing time. Many customers found the store's quick service and efficient process impressive, with some mentioning that they received new phones quickly if they had AppleCare. The store is not usually crowded, and customers appreciate the quick turnaround for repairs and pickups. While parking can be challenging, most agree that visiting the store is worth it for the attentive service and effective solutions provided.
My phone was stolen and I came here for a replacement. 5 stars to the staff, especially Kim who was an absolute darling. She literally turned my whole day around with her helpfulness and amazing vibes!!! Thank u Kim <3
November 2025
Writing a review on behalf of my mom because Eric & Ian were such a great help to her yesterday. It was close to closing time & they were patient & had great enemy. They helped her get access to her iCloud account. They went over & beyond, she left very happy.
Thank you again Eric & Ian.
October 2025
Great service from Jose who made it happen. Thank you!
