The AT&T Store in Long Island City is known for its helpful and friendly staff who provide excellent customer service. Customers appreciate the knowledgeable team members who explain processes clearly and take the time to understand individual needs. Many reviews highlight the staff's patience, politeness, and dedication to ensuring customer satisfaction, whether helping with setting up new phones, switching from other providers, or choosing the right data plan. The store offers a range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. While the selection of products may be limited, the staff can usually get what customers need. The store also provides flexible wireless plans, including prepaid options with no annual contract or credit check, and various unlimited data plans that come with nationwide 5G service at no extra cost. Customers, including foreign students and new users, find the service reliable and supportive, making their experience enjoyable and stress-free. Overall, the AT&T Store in Long Island City is a welcoming place that emphasizes helpfulness, professionalism, and customer satisfaction.
Very good service, despite being Latin, the advisor looked for a way to make the information understandable and answer all my questions.
January 2024
Narinder was super helpful, explained the entire process to us, changing from Verizon over to AT&T. My fiance is very happy for his new phone, amazing service and very knowledgable. Will be back for accessories and a neighborhood hello!
January 2024
This particular store on Vernon is fantastic. They don’t have a huge selection of products but they have what you need and can get anything else. The gentleman and the woman who are always there are as helpful and kind as can be. Amazing service.
