AT&T Store in Brooklyn offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can find flexible wireless data plans, including prepaid options with no annual contract or credit check. The store features popular unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Reviews highlight the exceptional service provided by the staff. Many customers commend employees like Shane, Moses, Josh, Samir, Chris, and Lewis for their professionalism, friendliness, and helpfulness. They have turned potentially stressful experiences, such as upgrading phones or resolving issues, into pleasant ones. Customers appreciate the knowledgeable and well-trained representatives, noting their ability to communicate effectively and assist with various needs. The store is recognized for its excellent management and customer service, making it a preferred choice over competitors. Overall, the AT&T Store in Brooklyn is celebrated for its supportive staff and convenience, making it an ideal destination for anyone looking to upgrade their phone or switch phone companies.
Shayne was very attentive and helpful to my request. He was awesome!
April 2025
My phone stopped working I went to AT&T straight from work as soon as I walked in Josh took me right away experience was great Josh was amazing top tier customer service at the gateway center AT&T thank you 😁😁😁
May 2024
I went to the Gateway AT&T store to resolve a phone issue. As soon as I arrived at the store I was being helped by Moses and then he sent me to Josh and Samir. These three gentleman were very friendly and professional. The resolved my issue and I left very happy!!
