Victra, a Verizon Authorized Retailer in Brooklyn, NY, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff who assist with a wide range of devices, including phones, tablets, wearable technology, and accessories. Many reviews highlight the staff’s patience and willingness to go above and beyond, helping customers with purchases, discounts, and account issues. Staff members like Widnaud and Wil are praised for their professionalism, efficiency, and pleasant attitude, even when busy. Customers also commend the managers and staff for their class and dedication, with some mentioning specific employees who offered extra help or good service. Overall, Victra aims to connect customers with technology in a trustworthy and fun way, making sure each visitor leaves satisfied with their experience. The store’s helpful and attentive team makes it a popular choice for those seeking Verizon products and support.
I am A very satisfied customer. The customer service was awesome. Words can’t explain how I feel . I will give the associates 10 out of 10 . I am 100% satisfied and beyond. I was in all smiles
May 2026
I received help from Manny. He was very informative and helped me with everything. I will definitely be a long term customer
May 2026
Chelsea Martinez , the Verizon service rep was professional, knowledgeable and pleasant .
