Budget Car Rental
Car RentalHours:
333 Adams St, Brooklyn NY 11201 Hours
About Budget Car Rental
Budget Car Rental has mixed reviews but generally offers some positive experiences. Customers note that the staff can be very friendly and helpful, making the rental process smooth and quick, often in less than 15 minutes. Staff members like Tatiana and Nazmul are highlighted for their kindness and excellent service, including providing upgrades and answering questions patiently. The team’s friendliness and efficiency can make a stressful day easier, especially during busy times or special occasions. However, some customers find the rental process to be slow and outdated. The damage check at the start takes a long time, and the company lacks quick ways to contact them about issues like dirty cars. There are also complaints about the availability of specific vehicles, with reservations sometimes not being honored, leading to disappointment and the need to fight for a suitable car. Budget is seen as slightly cheaper and has cars available, but the experience can vary depending on the location and staff. Overall, Budget Car Rental can be a good choice for quick, friendly service with available cars, but customers should be prepared for potential delays and issues with vehicle availability.
Most Recent Reviews
December 2025
We had some issues with the first car we picked up and the team here was so nice and helpful and got us sorted and back on the road quick and easy!
December 2025
Nice people, just super slow. The reason is in the name. Cars are always nice tho.
October 2025
Waited two hours for a car that I had a reservation for. I also asked the guy if it was worth me paying for the ez pass thing and he said no no you’ll be totally fine… now I’m paying $150 in tolls somehow for a car I had for less than 24 hours. Never ever again with this place.
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