Budget Car Rental
Car RentalHours:
333 Adams St, Brooklyn NY 11201 Hours
About Budget Car Rental
Budget Car Rental has mixed reviews but generally offers some positive experiences. Customers note that the staff can be very friendly and helpful, making the rental process smooth and quick, often in less than 15 minutes. Staff members like Tatiana and Nazmul are highlighted for their kindness and excellent service, including providing upgrades and answering questions patiently. The team’s friendliness and efficiency can make a stressful day easier, especially during busy times or special occasions. However, some customers find the rental process to be slow and outdated. The damage check at the start takes a long time, and the company lacks quick ways to contact them about issues like dirty cars. There are also complaints about the availability of specific vehicles, with reservations sometimes not being honored, leading to disappointment and the need to fight for a suitable car. Budget is seen as slightly cheaper and has cars available, but the experience can vary depending on the location and staff. Overall, Budget Car Rental can be a good choice for quick, friendly service with available cars, but customers should be prepared for potential delays and issues with vehicle availability.
Most Recent Reviews
July 2026
I’m sure only people with bad experiences leave reviews so it’s worth noting our experience was completely fine. It was easy to pick up and drop off, and there was no line either time… super quick. Everyone was also very friendly and helpful. Would definitely rent from here again!
June 2026
Jack was so nice and very helpful! He was able to accommodate our sudden change in plans, and helped us find a solution that worked.
June 2026
Lamesha was super helpful after some issues with securing the last minute rental.
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