Casper - Downtown Brooklyn at City Point offers a remarkable sleep experience for customers. The sleep shop features award-winning Casper products, including mattresses, pillows, and bedroom furniture. Customers can book nap appointments, try the top-rated mattresses in person, and even take home their dream bed the same day. The store's knowledgeable Sleep Specialists, such as Christine, Daryl, Greg, and Nadine, provide exceptional customer service. They guide customers through the selection process, explain the differences between mattresses, and help them find the perfect sleep solutions to meet their needs. Customers praise the staff's expertise, patience, and ability to ensure a smooth and satisfying shopping experience. Whether you're looking for a new mattress, pillows, or other bedroom accessories, the Casper - Downtown Brooklyn at City Point location is the perfect destination. With its clean, organized environment and exceptional customer service, the store is dedicated to helping customers achieve the restful sleep they deserve.
Nadine gave excellent service, I bought a mattress on the spot. So excited gave expert advice and never felt pressure.
February 2026
Darrell and Gregory were very helpful to me while I tried pillows and asked all my questions!
January 2026
I rarely leave a review but after my experience with Greg at the City Point location I was moved to express my gratitude. He was professional, courteous and went above and beyond to answer my questions and help me out. Excellent customer service! This person needs a raise.
