Mattress Firm at 245 Atlantic Avenue offers a positive shopping experience with a strong focus on customer satisfaction. The store's staff, including knowledgeable and friendly sales associates, are dedicated to helping customers find the best mattress for their needs. Customers have praised the staff for being helpful, attentive, and not pushy, making the process comfortable and enjoyable. The store provides a wide selection of top brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, ensuring that customers have access to quality options. One notable feature is the Love Your Mattress Guarantee®, which includes a 120 Night Sleep Trial® to ensure satisfaction with the chosen mattress. Delivery services are convenient, with setup assistance and old mattress removal included. Customers appreciate the store’s responsiveness and willingness to address issues promptly. For example, in cases of defective mattresses, the store quickly offered replacements or refunds, demonstrating a commitment to standing behind their products. Promotions like a 20% off sale and free delivery add to the positive experience. Overall, Mattress Firm at 245 Atlantic Avenue is known for its friendly, knowledgeable staff, excellent customer service, and quality products, making it a reliable choice for anyone looking to improve their sleep.
My wife and I met with Jerome and had a fantastic experience. It was great to try all the options and find the mattress not only for our comfort, but for our price range too. It was our second time buying here as well!
May 2026
Thank you so much, Jerome help me a lot. I came in looking for a mattress, and I truly received such helpful guidance. He gave me many different options to compare, which made the decision process so much easier for me. I also really appreciated the care and service throughout the experience. Thank you again!
May 2026
Fantastic experience with Jerome! Extremely knowledgeable and patient. Answered all my questions. I am very pleased with the quality of service I received and wouldn’t hesitate to shop with Jerome again. Thank you!
